15mo ago

Technical Field Specialist

United States·AtlantaContract Full timemid

OtherTechnical Specialist

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Quick Summary

Overview

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes.

Technical Tools

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About the Role

Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.

Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment

Track inventory and stage equipment for upcoming field sessions

Field Sessions (In the Vehicle):

Travel to designated locations and transport modes (cars, buses, trains, planes)

Run ~90 minute test sessions on mobile/wearable tech in motion

Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site

Capture logs, escalate defects, and keep operations running smoothly

Post-Test Wrap-Up:

Verify that collected data has synced with backend systems

Produce session documentation: results, app issues, logs, and downtime

Suggest improvements to testing workflows

Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience