Director - Data Architect (Microsoft Data & AI)

We are seeking an experienced Director – Data Architect to provide architecture leadership across our Microsoft Data & AI practice.
This role will translate client business and technology priorities into scalable, secure, governed, and AI-ready data architectures using Microsoft Azure, Microsoft Fabric, and Azure Databricks.

The ideal candidate combines deep Microsoft Data & AI architecture expertise, hands-on technical depth, and strong client-facing skills. This individual will lead architecture from discovery and solution design through implementation while helping clients modernize their data environments and enable Analytics, Generative AI, and Agentic AI capabilities.

Serve as a trusted Data & AI architecture advisor to client business and technology stakeholders.

Lead client discovery and architecture workshops, translating business needs into executable Microsoft Data & AI architectures and modernization roadmaps.

Guide architecture decisions across Microsoft Fabric, Azure Databricks, or integrated Fabric + Databricks architectures based on client requirements and architectural fit.

Communicate architecture alternatives, trade-offs, risks, costs, and recommendations to executive and technical audiences.

Support presales activities including solution shaping, architecture development, technical presentations, estimation, proposals, and statements of work.

Collaborate with Microsoft architects, account teams, and technology specialists on strategic opportunities.

Provide technical leadership and mentorship to architects and engineering teams while maintaining sufficient hands-on depth to validate designs and guide implementation.

For eleven years in a row our Microsoft practice has achieved Microsoft's Inner Circle Award designation and we have been recognized as 'Partner of the year for Microsoft Dynamics 365 Service', ‘Partner of the year for Microsoft Dynamics 365 Marketing’ and as a Partner of the year finalist for ‘Intelligent Sales & Marketing’. In addition to our ongoing Gold Partner status, our competencies range from software development and deployment of Dynamics 365, to Power Platform, Azure and Microsoft 365. In mid-2022, the team was also named as one of only a handful of launch partners for the Microsoft D365 Contact Center.

Our integrated team approach of experienced CX engineers, developers, data scientists, and solution architects, design, deploy and support complex and fully integrated digital solutions that are focused on creating an exceptional customer experience.

 

Avtex is now TTEC Digital. The acquisition aligns to TTEC’s continued focus on fueling experience transformations. Our deep expertise in the most innovative and disruptive brands in the digital industry enables our clients to provide amazing customer experiences.

TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.