29mo ago

Automotive Store Manager

Mi-Northville-mid

RetailStore Manager

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Quick Summary

Technical Tools

RetailStore Manager

Benefits:

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Free uniforms
Health insurance
Profit sharing
Training & development
Tuition assistance
Vision insurance

Benefits/Perks

Paid Holidays and Paid Time Off
Careers Advancement Opportunities - we are always looking to promote from within!
Flexible Scheduling with a rotating day off
Closed on Sundays
Competitive Compensation with bonus incentives

Job Summary

Come join our award winning family. Recently named Tuffy New Dealer of The Year and Northville's Small Business of the Year. Business continues to grow and we are lookingto bring on more talented team members as our store portfolio expands. We are looking for staff at stores located in Northville, Livonia, Farmington Hills and Novi area. We firmly believe that our success is a direct reflection of our talented Automotive Store Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Store Manager, you will be responsible for all activities within a shop to achieve positive sales and profit results. Also, the Automotive Store Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

Make Customer Satisfaction number one
Identify customer concerns and needs
Professionally review all completed inspections offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
Developing and maintaining policies and procedures for the company.
Oversee all aspects of operating a service center and employees for top-line sales and profits
Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
Hiring and maintaining a staff of professionals that reflect the company culture
Controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

Previous automotive management (Manager or Assistant Manager) is required
Previous sales experience with the proven ability to meet or exceed performance standards
Ability to thrive in a fast-paced environment
Strong organizational skills
Excellent team building and leadership skills
Bachelor’s degree in management, business administration, or relevant field is preferred

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!