USD 220,000–280,000 per year

Head of Quality

United StatesUnited States·WatertownFull-timeexecutive
Other
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Quick Summary

Overview

About Tutor We believe robots are the biggest lever we have to making the physical world a better, more affordable place.

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We believe robots are the biggest lever we have to making the physical world a better, more affordable place. But robots are a rounding error in our society: nearly nine out of ten American factories and warehouses don’t even have a single robot, and robots have yet to make their way into our homes or places of business.

Tutor Intelligence is changing that.

Tutor is a robotics research and deployment company, building generally capable robot hardware and artificial intelligence to enable robots to go where no robots have gone before. Sonny is a semi-humanoid robot with frontier dexterity approaching the human form. Cassie does back-breaking work, moving boxes, pallets, and bulk goods for businesses from family-owned manufacturers to some of the largest brands in the world. Tutor robots are manufactured at scale and operate as a network, combining the whole fleet’s learned experience to train ever more capable robot artificial intelligence.

Founded at MIT and headquartered in Watertown, MA, our team is full stack: we design and manufacture robot hardware, train our own models, work directly with the smallest and largest end-customers, and maintain our fleet across the United States. We’re a team of researchers, engineers, technicians, operators, and sellers who love building things and solving hard problems.

Our mission is grand: robots everywhere, for the common good, raising the standard of living across North America, and then the world.

Our Watertown factory is ramping Cassie from 30 to 80+ robots a month and launching Sonny V2 production in 2027. We're hiring our first Head of Quality to build the function from the ground up.

You'll report to our CTO as a peer to the Heads of Manufacturing and Supply Chain, with the authority to hold any shipment that isn't right.

This is a builder role. There's no incoming inspection or formal quality system yet. You'll lead root cause yourself at first, then grow a small team around you.

  • Production quality: incoming, in-process and final quality gates, first-pass yield, and ship-hold authority
  • Field reliability: RMA, failure analysis, FRACAS and the weekly MRB, with MTBF targets set alongside Engineering
  • Supplier quality: audits, PPAP and SCARs across our US and Asia supply base, plus qualifying second sources
  • Quality system: document control, CAPA, product safety certifications (UL/CSA/CE) and ISO 9001 readiness
  • Data and tools: quality data on our MES (ION) and internal platform (Atlas) that every team trusts
  • Your team: hire a Quality & Reliability Engineer, US and Asia supplier quality engineers, and a quality systems specialist
  • Zero escapes through the Cassie ramp to 80+ robots a month
  • A launch quality plan ready for Sonny V2's ramp to 18 robots a day
  • Every field failure traced to a root cause and a verified fix
  • Second-source suppliers qualified for drives, PCBAs, robot arms and castings
  • BS or higher in engineering
  • 8+ years in hardware quality, including 3+ leading quality engineers
  • You've built a quality function or QMS where none existed
  • You've personally led 8D/RCA to closure on electromechanical hardware
  • Supplier quality at scale, including suppliers in Asia
  • A background in robotics, EV/battery/automotive, or capital equipment
  • The judgment to stop a shipment, and the relationships to keep teams moving
  • You manage by data. Bonus if you've built tools other people use.
  • Lithium battery safety and transport (UN 38.3)
  • Product safety certification experience (UL/CSA/CE)
  • ASQ CQE/CRE or Six Sigma Black Belt
  • Mandarin, or direct work with Chinese suppliers
  • MES/PLM experience (ION, Arena or similar)
  • Whether you’re designing robots, closing deals, running deployments, or creating the processes that help us scale, your work doesn’t sit on a shelf. It shows up on real production floors, making physical work safer and more affordable.

    Our team of 160+ is driven by curiosity and a genuine love of building. Everyone here takes real ownership, learns fast, and holds a high bar while having each other’s backs. If you love hard problems and creating things that didn’t exist before, you’ll fit right in.

    Location & Eligibility

    Where is the job
    Watertown, United States
    On-site at the office
    Who can apply
    US

    About this job

    Pay per year
    $220,000–$280,000 a year
    268% above the $68,006 median for Other jobs on Jobera (130,114 salaries).
    Who can apply
    United States
    Posted
    Today
    Employer
    has 61 open jobs on Jobera.

    Listing Details

    Posted
    October 29, 2026
    First seen
    October 29, 2026
    Last seen
    October 29, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    79%
    Scored at
    October 29, 2026

    Signal breakdown

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    Head of QualityUSD 220,000–280,000 per year