Robotics Maintenance & Field Service Technician II / III - MidWest

United States·Chicago,WatertownRemoteFull-timemid

OperationsMaintenance TechnicianField Service TechnicianSkilled Trades & Field Services

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Overview

We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes.

Technical Tools

OperationsMaintenance TechnicianField Service TechnicianSkilled Trades & Field Services

We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes. To build that future, research and deployment must work in lockstep: real-world operation must make the technology better and better technology must make deployment easier. We're looking for the thinkers, builders, and researchers who want to be part of that loop.

As an AI robotics company that deploys its inventions directly into the facilities that need them, on state-of-the-art hardware, every line of code written at Tutor has a direct impact on the global, physical economy.

We believe that something truly special can happen when talented, motivated people work together. At Tutor, every member of our team is empowered to have real impact in everything that they do. We're characterized by technical excellence, ownership, collaboration, and respect.

Tutor Intelligence is seeking a Robotics Maintenance Technician II to support the installation, maintenance, troubleshooting, and repair of autonomous robotic systems deployed at customer sites across North America.

You'll be responsible for performing preventive maintenance, diagnosing mechanical, electrical, and controls issues, executing repairs, and ensuring our robots operate safely and reliably. This role requires a strong technical foundation, excellent customer communication, and a willingness to travel to support customer operations.

Success in this role comes from delivering exceptional customer service, resolving issues efficiently, documenting work thoroughly, and continuously improving fleet reliability.

Perform scheduled preventive maintenance on autonomous robotic systems

Diagnose and repair mechanical, electrical, pneumatic, and controls-related issues

Install replacement components including motors, sensors, cameras, LiDARs, actuators, wiring harnesses, and industrial computers

Support new robot deployments, commissioning, and customer acceptance testing

Perform robot calibrations, software updates, and system validation

Document maintenance activities, repairs, and root cause findings using company systems

Work alongside Engineering to troubleshoot and resolve complex field issues

Provide technical support and training to customer personnel

Support continuous improvement efforts to improve fleet reliability and serviceability

3+ years of experience in robotics, automation, industrial maintenance, manufacturing, or electromechanical equipment

Strong mechanical and electrical troubleshooting skills

Experience using electrical test equipment, hand tools, and power tools

Ability to read electrical schematics, mechanical drawings, and technical documentation

Excellent problem-solving and analytical skills

Strong communication and customer service skills

Ability to work independently with minimal supervision

Valid driver's license and ability to travel up to 75%

Ability to lift up to 50 pounds and work in industrial environments

Experience with industrial robots such as FANUC, ABB, KUKA, Universal Robots, or similar platforms

PLC troubleshooting experience

Experience with industrial networking and sensors

Familiarity with Linux, Windows, or industrial computer systems

Experience with preventive maintenance programs

OSHA 10, OSHA 30, NFPA 70E, or similar safety certifications

The people who succeed at Tutor are curious, humble, hands-on, and resourceful.

They enjoy solving difficult problems.

They take ownership.

They are comfortable working in fast-moving environments.

They care about customers.

They are builders.

Whether you learned your skills through robotics, manufacturing, military service, maintenance, aviation, automotive, electronics, construction, farming, racing, or simply by taking things apart and figuring out how they work, we want to hear from you.

• Work on cutting-edge robotics technology deployed in the real world

• Deploy robots that have a direct impact on customer operations

• Solve challenging technical problems that matter to customers

• Partner directly with Engineering, Manufacturing, and Operations leadership

• Help shape the future of products used by major customers across North America

• Gain experience across robotics, automation, software, mechanical systems, controls, and field operations

• Grow into senior technical, engineering, operations, or leadership roles as the company scales

Join us and help build the future of automation.