Director, Supplier Quality

The Director, Quality Supplier, is responsible for driving internal and external supplier quality and development initiatives. This individual will be a customer focused transformational leader driving execution across supply categories strategically focusing resources across 1000+ suppliers.

This position will serve our Enterprise Division, located in Atlanta, GA (Hybrid). 

WHAT YOU’LL DO

• Implement Rheem’s Supplier Risk Management Model with global supply base.
• Develop robust processes and standard work for all the processes of the Supplier Risk Management operating model
• Design and execute a risk-based approach to optimize audit and development resources.
• Focus high-touch transformational efforts on high risk, high-value components while automating governance of low-risk commodities. 
• Automate Digital Quality with real-time visibility into vendor performance.
• Provide strategic leadership, training, development and direction to Enterprise Supplier Quality and Development teams at all levels of the organization.
• Embed APQP and PPAP deeply into New Product Introduction ensuring Supplier Readiness.
• Build a Supplier Development playbook to implement at critical but failing suppliers.  Partner with internal customers to protect throughput and on-time delivery while maximizing quality and customer satisfaction. 
• Establish a rigorous financial traceability and chargeback program to map field failures back to root-cause suppliers
• Implement Supplier Process Certification for key characteristics owned by the supply base with reporting to maintain visibility and performance.

Establish a methodology to monitor and measure adherence to Rheem Supplier Quality Manual, Quality Management System, regulatory and industry standards.

WHAT YOU NEED

• Bachelor’s degree in engineering (Mechanical, Electrical or Industrial Engineering preferred) 
• 5+ years of experience in Global Supplier Quality across diverse regions (North America, APAC, LATAM, EMEA)
• Proven record of managing global supply chains with 1000+ active suppliers or handling high-volume spending portfolio (e.g. $500M+)
• 7+ years of recent experience with company producing Electro-mechanical products with long product lifecycles and warranty liabilities (e.g. automotive, aerospace, heavy machinery, industrial equipment, or major home appliances).
• Hands-on experience implementing enterprise-wide QMS, supplier quality software, or Industry 4.0+ data analytics tools to replace manual or legacy processes.
• Expert level knowledge of APQP and PPAP in bringing new products to market.
• Expert level knowledge of problem-solving methodologies like 8D, Red-X, Six Sigma, etc.
• Ability to lead, develop talent and manage performance with 10+ years of prior experience managing and leading a team of professionals
• Excellent written and oral communication skills
• In-depth knowledge of MS Office, MS Project or Clarity, and Data Analysis software (i.e. Minitab).

HOW TO STAND OUT

• Master’s degree in Engineering, Operations Management, MBA or related graduate degree.
• Shainin Red-X© Master
• Process Certification Trainer or Certified Six-Sigma Master Blackbelt
• Experienced in using AI to supplement and support execution of team initiatives