Sales Applications Engineer II

The Sales Application Engineer II will provide solutions to architects, specifying engineers, and mechanical contractors in the design and installation of product systems; In addition, provide application sizing and design solutions to internal and external sales/service staff.

This position will serve Rheem North America customers from a home-based office. The selected candidate should be prepared for the possibility of 25% travel. 

• Provide product application sizing and design solutions to internal and external engineering, sales and service staff, sales reps, distributors, and business owners
• Define Electronic Controls solutions for commercial business segments with controls and system design, field specifications, installation, and ROI analysis. 
• Provide direct technical support and problem solving to building owners and contractors.
• Be a part of the engineering team (internal and/or external) responsible for developing the electronic controls (hardware, software, and algorithms) for the product and support integration of various communication protocols. 
• Research and interpret, with respect to product, code and regulations (C&Rs) requirements for national, state, and local C&Rs, and provide guidance to internal and external customers related to the impacts of applicable C&Rs on the design and application of systems.
• Perform competitive teardowns and evaluations on 3rd party controllers.
• Provide support in the control system/application design, installation, commissioning and troubleshooting of controls and major system components such as controls, sensors, compressors, motors, etc. 
• Provide support with creation of project quotes showing relevant specifications, complete with sizing information, electrical, vent and refrigerant line diagrams and install solutions, including accessories
• Provide expertise for diagnosing and resolving controls, installation, and application challenges in the field
• Create technical support documents for products and maintain the technical documents on the web
• Work with Training team to make sure that training materials are relevant and updated
• Work with mechanical contractors, building engineers, and controls technicians to integrate new equipment into existing or new facilities.
• Help support and maintain electronic and technical application manuals/documents for Rheem commercial products.
• Help support controls roadmaps for Rheem products.
• Assist with the development of content for, and conduct, sales & application training presentations for a variety of internal and external customers.
• Support the specification and development of new products/accessories
• May, at times, be needed to examine building layouts, electrical schematics, refrigerants, and venting systems to anticipate potential difficulties with operation.
• Other duties as assigned.

• Bachelor’s Degree in Engineering or related field
• 3+ years of application engineering experience.
• Experience in specifying and selecting specific product technologies for building applications
• Experience working with sales or external customers
• Ability to find technical solutions to problems and articulate them in written communication (drawings/ specs/ description/ reports)
• Excellent attention to detail – high level of accuracy is of critical importance
• Ability to multi-task 
• Excellent analytical skills
• Strong organizational skills

• Advanced Degree in Engineering or related field

• Experience with industry specific product design

   

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:

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