Access Coordinator II - Neurosciences

• High School Diploma/GED plus 2 yeas' customer service or healthcare experience.
• Must be able to perform all duties of the Access Coordinator I and II level
• Basic proficiency with computers and data entry (MS Office preferred)

• Certified Health-care Access Associate (CHAA) Certification 
• Experience with external radiology testing
• Knowledge with CPT codes and/or medical terminology
• Three (3) years of experience in registration, billing, or scheduling in a health-care environment

• Schedule patient appointments, follow-ups, imaging (MRI, CT), and diagnostic tests.
• Coordinate pre-op and post-op visits for neurosurgery or other procedures.
• Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.).
• Verify patient insurance coverage and eligibility.
• Obtain prior authorizations for procedures, imaging, or specialist referrals.
• Communicate with insurance companies and patients regarding coverage issues or delays.
• Serve as a liaison between patients, families, and clinical teams.
• Provide patients with instructions related to appointments, procedures, or referrals.
• Performs other duties as needed.

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.