Assistant Director of Housing & Residence Life

Skilled Labor

No

Regular

Day Shift (United States of America)

No

University of Arkansas at Monticello

UAM, one of twenty campuses of the University of Arkansas System, is located in southeastern Arkansas in the beautiful timberlands, rich in outdoor recreation activities, and approximately 100 miles south of Little Rock. UAM is a comprehensive, residential and commuter, undergraduate institution also offering selected master’s degree programs.

Residence Halls

The University of Arkansas at Monticello (UAM) is seeking an Assistant Director of Housing and Residence Life to join our team.

Located in Monticello, Arkansas, UAM is a public university within the University of Arkansas System. Our close-knit campus environment provides professionals with opportunities to build meaningful relationships with students, collaborate across campus, and make a direct impact on the university community.

This position provides an opportunity to develop professional experience in housing operations, facilities management, occupancy management, student development, and staff supervision while working directly with students and campus partners.
The Assistant Director of Housing and Residence Life supports the Director in managing the University's residence halls and apartments. This position provides leadership for housing operations, facilities coordination, StarRez administration, housing billing processes, and residential staff development while helping maintain safe, functional, and supportive residential communities.

Key Responsibilities

Oversee the day-to-day operations of residence halls and university apartments.

Manage StarRez functions, including housing applications, assignments, room changes, contracts, occupancy records, room inventory, and reporting.

Oversee housing billing processes and coordinate with appropriate University offices to support accurate charges and account resolution.

Coordinate housing selection, opening and closing, break housing, summer housing, and other residential transitions.

Oversee facilities and maintenance coordination, room readiness, work orders, building conditions, and custodial services.

Serve as the primary Housing and Residence Life liaison with Facilities Management and other campus partners on operational matters.

Supervise and support assigned departmental staff, including the Residence Life Specialist (in lieu of the Director of Housing), and provide oversight for the Resident Assistant program.

Provide leadership for residential curriculum, student leadership, community development, and student staff training.

Assist with student concerns, conduct matters, conflict resolution, and residential emergency response; participate in the professional on-call rotation.

Support departmental assessment, reporting, recruitment, university initiatives, and other duties as assigned.

Minimum Qualifications 

• Bachelor's degree from an accredited institution. 

• Experience with housing operations, facilities coordination, or occupancy management. 

• Strong organizational, communication, supervisory, and problem-solving skills. 

• Valid driver's license and ability to work evenings and weekends as needed. 

Preferred Qualifications 

• Master's degree in Higher Education, Student Affairs, or a related field. 

• Experience with StarRez or a comparable housing management system. 

• Experience supervising staff and coordinating facilities, billing, or housing operations. 

• At least two years of relevant professional experience in Housing and Residence Life, Student Affairs, facilities operations, or a related field. 

Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

$45,000

Cover Letter/Letter of Application, Resume

Vanessa McClain, Director of Housing & Residence Life, McClainV@uamont.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

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