Associate Telecom Systems Administrator

10/21/2026

Professional Staff - Project/Program Administration

Regular

No

University of Arkansas for Medical Sciences

• High School diploma/GED plus four (4) years of experience maintaining, troubleshooting, and repairing IT Communications hardware required.
• Ability to work in a team environment and strong written and verbal communication skills.

MS Office Tools: Word, Excel, Access, and PowerPoint; and/or Microsoft Project.

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

**This position participates in a group 24 hours a day 7 days a week 365 days a year, on-call rotation where each member of the group takes call for 1 week at a time.

Assist with maintenance of the organization's enterprise IT communications infrastructure. Understand customer requests, process requirements and ensure they can be achieved through high-quality deliverables. Document the interactions between systems and applications within the environment to ensure performance, reliability, enhance scalability, and meet security requirements. Use documentation and understanding of those interactions to evaluate the impact of changes or additions as requested by our organization on a daily basis. Conduct cost and traffic analysis to determine the best use of resources. Manage multiple applications, systems, network, and IT Communications activities. May include programming, analysis, networking, data processing, and/or administration responsibilities. Resolve technical problems. Coordinate information system priorities. Work closely with management, other departments and customers to ensure effective integration among information systems and the UAMS IT infrastructure. Work with all other areas of the department to ensure cross-functional support, synergy and needs to support all department and company objectives.

Commensurate with education and experience

Resume

N/A

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking, Walking

Crawling, Crouching, Kneeling, Reaching, Stooping