Director of User Services

United States·Little Rockexecutive

Other

1 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Provide strategic vision and administrative oversight for library user services, including information, reference and technology assistance, circulation, course reserves,

Requirements Summary

REQUIRED EDUCATION AND EXPERIENCE: A master’s degree in library and information science from an ALA-accredited program; A minimum of six (6) years of professional post-MLIS library experience,

Technical Tools

Other

Library

Regular

Day Shift (United States of America)

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Ottenheimer Library

https://ualr.edu/library/

The Director of User Services provides strategic, administrative, and fiscal leadership for the public-facing library operations of the UA Little Rock Ottenheimer Library. Reporting directly to the Dean of the Ottenheimer Library, this position serves as a key member of the senior administrative leadership team, supporting library-wide strategic planning, policy development and resource allocation to support the university's academic mission.

The Director provides leadership and operational oversight for a broad portfolio of user-centered services, including information, reference, and technology support, circulation, course reserves, resource sharing, and tangible collections management. The position drives the library’s marketing, communication, and community engagement strategies; collaborates on public-facing digital platforms and web presence; and leads data-informed assessment initiatives to evaluate service impact, align with institutional student success outcomes and foster continuous improvement. This position is governed by state and federal laws, and agency/institution policy.

This position holds a 12-month, on-site faculty appointment with rank leading to tenure.

Requirements

~2 min read

Criminal Background Check, Sex Offender Registry

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Responsibilities

~1 min read

→Proven leadership ability with a track record of effective personnel management, team building, and conflict resolution;
→Experience building relationships including communicating and collaborating with stakeholders;
→Experience with strategic planning and co-curricular assessment;
→Strong interpersonal and communication skills.

$71,646 - $75,737

Cover Letter/Letter of Application, Curriculum Vitae, List of three Professional References (name, email, business title)

JB Hill, Dean of the Ottenheimer Library
jbhill@ualr.edu
501-916-6186

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Grasping, Standing, Walking

Crouching, Lifting, Pulling, Pushing, Reaching

What We Offer

~1 min read

Yes

Location & Eligibility

Where is the job

Little Rock, United States

On-site at the office

Who can apply

About this job

Pay per year: $71,646–$75,737 a year; 8% above the $68,120 median for Other jobs on Jobera (125,697 salaries).
Who can apply: United States
Posted: 6 days ago
Employer: has 1,054 open jobs on Jobera in 8 countries.