Patient Access Specialist

Minimum Qualifications:

• High school graduate, GED, or formal education equivalent.
• High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
  Associate degree plus 2 years of experience in customer service, call center, business office administration, registration, billing, or scheduling.

Preferred Qualifications:

• Bachelor’s degree.
• Three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment.
• CHAA certification

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Job Requirements:

• Analyze and reconcile the Daily Appointment Report (DAR) on a daily basis to ensure all
• scheduled appointments are accurately reflected in the electronic health record (EHR).
• This includes verifying appointment types, provider assignments, time slots, and location details, as well as confirming that all necessary pre-visit activities are completed.
• Pre-service activities include but are not limited to insurance verification, referral authorization, documentation upload, and preregistration
• are completed in advance.
• Serve as the subject-matter-expert on Government Payors. Provides validation of preappointment
• requirements for government payors, to ensure seamless patient access, reduce claim denials, and support revenue
• cycle integrity. These duties include but are not limited to accurate referrals, primary care provider (PCP) assignments, and
• established care.
• Resolve patient access-related items within billing work queues, including registration inaccuracies,
• insurance verification issues, and demographic corrections, to facilitate clean claim submission and support efficient revenue cycle
• operations.
• Provide operational support by ensuring desk coverage as needed. Serves as a subject-matter-expert.
• Other duties as assigned.

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.