Patient Services Associate - BHSL

United States·Little Rockmid

OtherAssociate

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Quick Summary

Key Responsibilities

The Registered Nurse (RN) delivers nursing care for patients within the limits of the Nurse Practice Act of the State of Arkansas and adheres to institutional policies, procedures and standards.

Requirements Summary

Minimum Qualifications: High school, GED, or formal education equivalent 1 year of work experience in the Health Care field Excellent oral and written communication skills,

Technical Tools

OtherAssociate

10/24/2026

Clinical Staff - Nursing

Regular

University of Arkansas for Medical Sciences

Requirements

~1 min read

Minimum Qualifications:

High school, GED, or formal education equivalent
1 year of work experience in the Health Care field
Excellent oral and written communication skills, ability to accept and follow written and verbal instructions, ability to communicate following Guest Care guidelines
Successful completion of the UAMS PCT and PSC courses

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

Adult Maltreatment, Annual TB Screening, Child Maltreatment, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The Patient Services Associate (PSA) in the Behavioral Health Service Line (BHSL) Women's Inpatient Unit is a specifically trained member of the unit-based care team who provides both clerical and patient care support. The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN, performs tasks and duties for which they possess the competency that do not require a licensed practitioner. In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit.

Employee must successfully complete a UAMS-sponsored conflict management training to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within six months of hire.

Responsibilities

~1 min read

The Registered Nurse (RN) delivers nursing care for patients within the limits of the Nurse Practice Act of the State of Arkansas and adheres to institutional policies, procedures and standards. The RN is responsible to adhere to the standard of care defined by UAMS, ANA, and Standards for specialty patient population with support and mentoring by other team members.

→Collects and documents assessment data.
→Develops a Plan of Care (POC) per standard.
→Implements POC including medical order and interdisciplinary approach.
→Evaluates the progress of patient toward attainment of desired outcomes.
→Provides effective patient/family education/discharge planning.
→Administers medication per standard including drug information to patients/families.
→Acts as a resource/supports others.
→Delivers patient care using the principles of the defined nursing modality.
→Delegates care based on UAMS standards, legal and regulatory requirements, specific job description and individual level of education and training.
→Contributes to a positive work environment that is conducive to clinical education while serving as a resource for student nurses and staff.
→May perform other duties as assigned.