Program Specialist, Extracurricular and Extended Learning

Canada·Bcmid

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Overview

Job TitleProgram Specialist,

Technical Tools

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Program Specialist, Extracurricular and Extended Learning

CUPE 2950

What We Offer

~2 min read

✓Acts as key point of contact for program development team members; organizes meetings; tracks documents; and connects team members with required on-campus resources.

✓Acts as key point of contact for prospective and enrolled program participants; fields program-related inquiries; assists program participants with administrative and logistical requests.

✓Coordinate elements of non-degree programming, such as: a) recruitment and registration of student, staff and alumni b) logistics for orientation and training of project leaders and student participants; c) co-facilitation of orientation and training sessions as required.

✓Seek and facilitate the access to financial and human resources support to team, as needed.

✓Integrates learning resources into appropriate formatting for online or other teaching platforms.

✓Builds and sets up online courses using online learning management systems such as Blackboard Connect, in consultation with the Program Managers.

✓Sets up student access and supports students with login and online course navigation issues.

✓Tests and updates online courses before they go live and resolves technical glitches with the support of related UBC IT departments.

✓Proofreads and edits course content, as requested, in the learning management system.

✓Develops marketing materials for non-degree-granting learning programs.

✓Assist with planning and implementing of program evaluation - including communicating with participants; running database queries; collecting and collating evaluation responses; and preparing and disseminating surveys and summary documents.

✓Work with stakeholders on and off campus to consult them for the development of the program, to identify of potential markets for new products, and to conduct recruitment activities for participants.

Oversees the planning and execution of both the Vancouver Summer Program (VSP) & Future Global Leaders Program (FGL), such as student outings, meetings, recruitment and budgeting.
Fiscally responsible for annual budget for the program; coordinates all expenses in collaboration with Student Ambassadors (Work Learn students).
Participates in hiring of all VSP & FGL faculty and student employees, training and supervising the work of the Student Ambassadors (Work Learn students).
Arranges all pick up/drop off schedules, social programming and other activity timelines to ensure appropriate coverage for events.
Works collaboratively with VSP & FGL central office, instructors, and Student Ambassadors (Work Learn students) to ensure successful execution of all events.
Attendance at some events required (includes evenings and weekends).
Carrying out other related duties as necessary.

Requirements

~1 min read

Experience assisting with program planning and implementation.
Experience overseeing the administrative work in a small sized office.
Experience establishing priorities and setting and meeting deadlines in a complex, every changing environment.
Experience building, using, and managing databases required.
Experience developing online newsletters and other communications tools.
Experience supporting the recruitment students for events and programs.
Experience in event planning and promotion.
Experience working in a university, non-profit organization, or school setting an asset.

Knowledge of community engaged learning and the value of community and university partnerships.
Excellent communication skills, both verbal and written.
Strong computer skills, including Microsoft Office programs and database software; specific experience with UBC systems (e.g. Canvas, Workday) an asset.
Ability to problem solve and refine processes for efficiency.
Adaptive, with ability to set priorities, take initiative, meet deadlines and anticipate and solve problems.
Both goal and process-oriented with a demonstrated ability to work in a fast-paced environment and strong attention to detail.
Ability to take the lead when coordinating team wide activities as required.
Excellent organizational skills, including ability to organize and promote events.
Excellent interpersonal skills with a demonstrated ability to work collaboratively in a team.
Ability to work flexible hours, including occasional evenings and weekends.