Senior Program Assistant, Placements and Subspecialty Programs

•             Ability to work a flexible schedule to meet program needs early mornings, and occasionally evenings or weekends.

•             Excellent organizational skills, including the ability to take initiative and complete work with a high level of accuracy and attention to details. Strong ability to develop and streamline processes and procedures.

•             Strong judgment and decision-making skills. Ability to analyze problems, identify key information and issues, and effectively resolve.

•             Effective oral and written communications, with the ability to compose clear, concise and grammatically correct correspondence and business documents.

•             Excellent time management skills, with the ability to prioritize work, multi-task, set and meet deadlines, and work effectively under pressure to meet deadlines.

•             Effective interpersonal skills with the ability to deal with a diversity of people in a calm, courteous, and effective manner. Strong customer service skills and a proven ability to maintain confidentiality, tact and discretion.

•             Experience with standard business office procedures and practices.

•             Experience preferably in a university environment, UBC experience an asset.

•             Experience in postgraduate training preferred; experience with Faculty of Medicine and residency training policies and procedures an asset.

•             Experience in scheduling and event coordination.

•             Experience reviewing and verifying financial reimbursement requests and invoices, and identifying and resolving issues.

•             Ability to type 60 wpm and to operate a normal range of office equipment.

•             Ability to take and transcribe well-written, accurate meeting minutes.

•             Ability to work effectively independently and in a team environment.

•             Ability to adapt to and implement changes.

•             Strong software skills, and the ability to learn new software easily with standard level of training.

•             High level of experience running online meetings and breakout sessions using Zoom.

•             Ability to provide guidance and training to faculty on use of Zoom for program activities, and help troubleshoot issues.

•             Experience with creating surveys in Qualtrics.

•             Intermediate skills in Microsoft Outlook, Word, Excel and PowerPoint.

•             Experience with Entrada, One45 and Resident Management System (RMS)

•             Consistent track record of contributing to a positive workplace. Ability to accept and provide feedback in a courteous manner.