Student Information and Program Assistant

Staff - Union

CUPE 2950

CUPE 2950 Salaried - Student Info Support 3b (Gr6)

Student Information and Program Assistant

Student Support and Administration | Go Global: International Learning Programs

October 14, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Ongoing

 

 

 

 

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

- University degree preferred.

- Excellent computer skills and willingness to learn to use new systems. Ability to use the entire Microsoft Office suite, databases and other office applications at a high-level. Experience with complex university systems including the UBC Student Information System, Canvas, Qualtrics, and online advising management system (OAMS) is preferred.

- Knowledge of international education and issues facing both international and domestic students.

- Effective oral and written communication, public service and organizational skills.

- Ability to exercise tact and discretion when handling sensitive and/or confidential matters.

- Knowledgeable about how to communicate within a highly diverse environment and able to use varied communication techniques to provide effective and responsive support to individuals, particularly students, from varied cultural backgrounds.

- Excellent interpersonal skills.

- Ability to use initiative, interpretation, and/or ingenuity to identify potential or actual problems, investigate causes, and resolve problems.

- Ability to prioritize work and to meet deadlines.

- Proven ability to maintain accuracy and attention to detail.

- Ability to work independently and as a member of a team.

- Experience or training in intercultural communication.

- Knowledge of Freedom of Information and Protection of Privacy Act (FIPPA).

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.