Sales Operations Manager

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This hybrid position requires two days per week in the office at the nearest hub.

As a Sales Operations Manager, you will play a key role in driving the performance and operational effectiveness of our North America Sales teams. You will act as a strategic partner to Sales leadership, translating business goals into actionable plans that improve forecast accuracy, pipeline health, and sales productivity.

You will own and evolve core operating rhythms, including forecasting, pipeline management, and performance reporting, while identifying opportunities to improve processes, tools, and data visibility. You will partner cross-functionally to enable scalable, repeatable go-to-market motions.

This role requires a balance of strategic thinking and hands-on execution. You will analyze data, identify performance gaps, and drive actions that improve outcomes while supporting implementation and adoption across teams.

• →Act as a strategic partner to NAMER and LATAM Sales leadership teams, translating business goals into operational plans that drive performance and revenue outcomes.
• →Own forecasting and pipeline management, including leading pipeline reviews and improving forecast accuracy and predictability.
• →Analyze sales performance to identify trends, risks, and opportunities; deliver actionable insights to leadership.
• →Support territory planning and ongoing optimization to ensure balanced coverage, capacity, and growth.
• →Drive operating cadence (e.g., pipeline calls, QBRs) to create accountability, visibility, and consistent execution.
• →Partner cross-functionally to align on key initiatives and improve GTM effectiveness.
• →Build and maintain reporting and dashboards that provide timely, accurate visibility into performance.
• →Identify and implement process improvements, tools, and automation to increase efficiency and scalability.
• →Support strategic initiatives that improve sales productivity, deal execution, and overall performance.
• →Surface leading and lagging indicators to improve decision-making and predictability.

 What you’ll have 

• →6+ years of experience in Sales Operations, GTM Operations, or business analytics, ideally within a SaaS environment.
• →Strong Salesforce expertise, including dashboards, reporting, and data management to support business insights.
• →Experience with Familiarity with forecasting and pipeline management tools, as well as sales engagement/insight platforms (e.g., Gong).
• →Advanced proficiency in Google Sheets/Excel (e.g., pivot tables, lookups, data modeling) and working with large datasets.
• →Experience supporting territory planning and coverage models.
• →Proven ability to partner with senior Sales leaders and influence decisions through data.
• →Strong analytical, problem-solving, and communication skills with the ability to operate independently.
• →Nice to have: experience with BI and analytics tools (e.g., Tableau) and building scalable reporting solutions

We anticipate the application window will be open until 4/24/2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.