UK Addiction Treatment Centres

Are you passionate about supporting people on their journey to recovery? Join the UK’s leading Alcohol & Drug Rehab provider and be part of a team dedicated to delivering high-quality, person-centred care. At UKAT, we believe that anyone facing challenges with addiction and mental health can recover and reach their full potential.

As a Bank Support Worker at Linwood House, you’ll provide vital care and assistance to our clients and working as part of a dedicated team, you’ll help create a safe, structured, and supportive environment that fosters recovery.

At the heart of everything we do are our four core values:

• Understanding – listening, empathising, and responding to individual needs.
• Kindness – treating everyone with dignity, respect, and compassion.
• Accountability – taking responsibility for our actions and maintaining high standards.
• Teamwork – working collaboratively to achieve the best outcomes for our clients.

• →Provide practical and emotional support to clients, guiding them towards an abstinent lifestyle.
• →Assist therapists in risk management planning and reviews.
• →Ensure clients follow programme guidelines and support investigations into any breaches, including substance testing.
• →Complete client intakes, assessments, and discharges efficiently.
• →Maintain accurate records and update client databases.
• →Coordinate transfers and referrals between agencies and support services.
• →Assist clients with medication reminders and conduct audits.
• →Help individuals develop recovery plans tailored to their needs.
• →Support clients with external appointments, providing transport assistance where necessary.
• →Assist with life skills development, including housing, benefits, and daily living support.

• NVQ Level 2 in Health & Social Care (or equivalent).
• Strong organisational and time management skills.
• Clear verbal and written communication at all levels.
• Ability to work independently and as part of a team.
• Proficiency in Word, Outlook, and Excel.
• Excellent listening skills with an empathetic approach.
• Strong negotiation and boundary-setting abilities.
• A calm, non-judgmental attitude, even under pressure.
• Good customer service skills.

• If successful in your initial application, our talent acquisition specialist will contact you to discuss the role further.
• You’ll then be invited for a face-to-face or virtual interview following a successful phone call.
• After the interview, we’ll inform you of the outcome within 5 - 7 working days.

We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all

If you’re looking for a flexible, rewarding role where you can make a real impact on people’s lives, we’d love to hear from you!