Site Reliability Engineer III- Eng

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. Site Reliability / DevOps / Cloud Engineer Site Reliability Engineers at UKG are critical team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, environment management, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation. Site Reliability Engineers must be passionate about learning and evolving with current technology trends. They strive to innovate and are relentless in pursuing a flawless customer experience. They have an “automate everything” mindset, helping us bring value to our customers by deploying services with incredible speed, consistency, and availability. Job Responsibilities: • Engage in and improve the lifecycle of services from conception to EOL, including system design consulting, and capacity planning • Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks • Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response • Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis • Collaborate closely with engineering professionals within the organization to deliver reliable services • Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil) • Guide junior team members and serve as a champion for Site Reliability Engineering • Actively participate in incident response, including on-call responsibilities Required Qualifications: • Must have at least 3 years of hands-on experience working in Engineering or Cloud • Minimum 2 years' experience with public cloud platforms (AWS) • Minimum 2 years' experience in configuration and maintenance of applications and/or systems infrastructure for large scale customer facing company • Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java) Preferred Qualifications: • Knowledge of Cloud based applications & Containerization Technologies • Experience with Terraform, GitHub, Kubernetes, MongoDB and Grafana • Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines • Demonstrable fundamentals in 2 of the following: Computer Science, Cloud architecture, Security, or Network Design fundamentals Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com