6h ago
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IT Help Desk Technician- Intermediate_ Division of Information Systems

United StatesUnited States·Jacksonmid
Customer SupportIt Support Specialist
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Quick Summary

Key Responsibilities

Actively participates in rotating-call phone system, team email account, end user self-service ticket creation and other methods of UMMC customer communication of technical issues and requests.

Technical Tools
Customer SupportIt Support Specialist

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application:

  • Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it.
  • You must meet all of the job requirements at the time of submitting the application. 
  • You can only apply one time to a job requisition. 
  • Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
  • Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

R00055090

Professional and Technical

SER-DIS-Help Desk & Asset Management

Main Campus Jackson

IT Help Desk Technician- Intermediate_ Division of Information Systems

IT Help Desk Technician-Interm provides first tier technical assistance and problem resolution to UMMC it device users. Receives, processes, and documents technical inquiries from UMMC user base. Participates in a robust team environment.

Education and Experience Required:

Degree (Associate's or Bachelor's) and one (1) year of IT support, Help Desk, or technical role experience.

Responsibilities

~1 min read

Requires occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional bending, occasional reaching, frequent sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Full time

No

Hourly

100

Rotating

What We Offer

~1 min read

No

10/28/2026

10/31/2026

Location & Eligibility

Where is the job
Jackson, United States
On-site at the office
Who can apply
US

About this job

Who can apply
United States
Posted
Today
Employer
has 691 open jobs on Jobera.

Listing Details

Posted
October 29, 2026
First seen
October 29, 2026
Last seen
October 29, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
October 29, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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IT Help Desk Technician- Intermediate_ Division of Information Systems