Officer, ULD Planning

Description

The Officer, ULD Planning is responsible for balancing ULD stock levels across customer networks to meet scheduled and ad-hoc operational demands. This role involves monitoring airline schedules, raising disposition requests, and collaborating with stakeholders to optimize ULD utilization while maintaining service quality and compliance. 

Drive Results, Ensure Accountability, Business Insight

• Track airline schedules, traffic, and ULD utilization to assess station requirements. 
• Raise accurate and timely disposition requests to balance ULD stock across locations. 
• Ensure station-specific requirements are incorporated into planning activities. 

Customer Focus, Collaborate

• Coordinate with ground handling agents and field-based teams to distribute ULD stock per allocations. 
• Work closely with Customer Success Managers and Coordinators to address station-level imbalances. 
• Follow up on disposition requests and ensure timely resolution of non-performance issues. 

Courage, Ensure Accountability

• Maintain compliance with ULD dispositioning policies to prevent service failures. 
• Escalate recurring operational challenges affecting stock balancing. 
• Ensure accurate record-keeping of stock levels, movement, and utilization. 

• Be Humble and Curious – Continuously assess and refine ULD planning strategies. 
• Inspire, Empower, and Prosper – Work collaboratively to optimize ULD management. 
• Take Ownership and Get Stuff Done – Ensure real-time ULD balancing and dispositioning. 
• Build a Better Future – Improve stock management processes and data accuracy. 
• Team Up to Be Better – Engage with stakeholders to enhance service reliability. 
• Be Passionate About Our Customers – Deliver efficient and cost-effective planning solutions. 
• Be Eager to Win – Strive for operational excellence in ULD planning. 

This role requires attention to detail, problem-solving skills, and adaptability to a fast-paced operational environment. Shift flexibility and collaboration with global teams are essential to success. 

This is an overview of the role’s scope and its alignment with Unilode’s competencies and values. It is not an exhaustive list of responsibilities but serves as a guide to the key expectations and contributions of the position. Flexibility may be required to adapt to business needs. 

• Bachelor’s degree in Aviation, Logistics, or a related field preferred. 
• Experience in aviation operations, logistics, or ULD planning is an advantage. 
• Proficiency in Microsoft Excel (pivot tables) and data analysis. 
• Ability to work in a shift rotation (24/7) and hybrid work environment. 
• Strong interpersonal and communication skills.