Medical Billing
Customer SupportCustomer Service Representative
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Quick Summary
Requirements Summary
Paid Vacation that accrues immediately Paid Sick leave Bereavement leave Health, Vision,
Technical Tools
Customer SupportCustomer Service Representative
NEW HIRE SIGN ON BONUS:
$250 AFTER 90 DAYS
$250 AFTER 6 MONTHS
Hourly rate starts at $16 - $18 per hour (based on experience and qualifications)
Full Benefit Package:
- Paid Vacation that accrues immediately
- Paid Sick leave
- Bereavement leave
- Health, Vision, and Dental Insurance
- Company Matched 401-k
- 9 Paid Holidays & Skeleton Days
- Annual Tenure Bonuses
Full-Time Mon - Fri 8am - 5pm
Typical Day:
- Verify Medicaid and other Insurance eligibility as needed
- Stay informed about changes and updates to Guidelines and Regulations regarding Medicaid Waiver Services Billing
- Update and maintain Client Billing Information Sheets with new Authorizations and other information
- Verify Clients, Tiers, and dates monthly with department heads.
- Track weekly hours for all clients, input into Billing Logs for each program.
- Prepare, Review, and transmit claims in Medicaid and other Insurances Billing software
- Update and maintain Billing Logs with current rates for services and Procedure codes.
- Track all denied claims, research, and appeal/resubmit denials in a timely manner.
- Prepare and submit weekly reports regarding claims pending and status.
- Assist with Bookkeeping, Front office, HR auditing and filing as needed.
- Assist with answering phones and other administrative duties as assigned.
- Maintain confidentiality and security of Employee and patient information in accordance with HIPPA regulations and organizational policies.
Knowledge & Skills:
Education:
- High school diploma or equivalent
- (associate degree or certification in medical billing/coding preferred).
Experience:
- 2 years of experience in Medical Billing, or related field.
- Ability to establish and maintain effective working relationships with individuals, community and staff.
Location & Eligibility
Where is the job
Hampton, United States
On-site at the office
About this job
- Posted
- 82 days ago
Listing Details
- Posted
- August 12, 2026
- First seen
- October 29, 2026
- Last seen
- November 2, 2026
Posting Health
- Days active
- 3
- Repost count
- 0
- Trust Level
- 30%
- Scored at
- November 2, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
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