Logistics Associate

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team. 

The Job Details: On a daily basis, develop solutions through load building and carrier selection to ensure execution of deliveries that meet customer and USCS expectations. Essential duties and responsibilities include the following:

•      Coordinate daily shipments.  This includes load planning, carrier selection and dispatching of loads

•      Ensure a high level of customer service and satisfaction

•      Ensure the solutions developed meet the profitability objectives of the department

•      Research and resolve delivery discrepancies that meet customer expectations and department guidelines

•      Interaction with customers as it relates to their orders, delivery appointments and service

•      Interact with and maintain positive carrier relations

•      Support Transportation Managers in month-end financial closing process and procedures

•      Support the Transportation Manager in other projects as needed as assigned

•      Other duties may be assigned

The Job Specifics:

•      Wilmington, 8am-430pm

•      Reports To: Logistics Supervisor and/or Logistics Manager

•      Travel Amount: May Vary

•      Job Type, EEO, and Job Code: Full-Time, Exempt MM18000132

What We Are Looking For:

•      High School Diploma / GED required

•      2+ years of Transportation experience preferred.

•      Good communication skills, written and oral.                                                                                 

•      PC, leadership and planning skills helpful.

•      Experience in AS400, SAP, Word, Excel and PowerPoint a plus.

•      Experience with warehouse paperwork a plus.

•      Ability to thrive in a constantly changing chaotic environment and consistently meet tight timeline.

•      Ability to coordinate with contracted trucking dispatchers and drivers

Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

•      Good arithmetic, reading, and typing skills

•      Sit and/or stand for extended periods of time

•      Be able to see, speak and hear

•      Ability to work overtime as needed

•      May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. 

•       Understand and follow verbal instruction, written instruction and company policies. 

•      A starter that can work independently and coordinate with others

•      Follow safety procedures at all times.

•      Ability to manage stress and productivity guidelines

The Standard Details:

•      Always maintain a professional manner in appearance and communications.

•      Participate in staff and/or customer meetings if required.

•      Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems. 

•      Identify and record any issues relating to product, processes and/or quality.

•      Initiate, recommend, or provide solutions through appropriate channels.

•      Verify the implementation of solutions.

•      Follow posted security procedures at all times while in the building.

•      Participate in Safety and Educational Training.

What’s In It For You:

A great company with great people. Full-time employees not under contract are offered:  401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks. 

Things We Need To Mention:

•      The above job description may not include all tasks necessary to complete the job.

•       Job functions may vary based on area of operation.  The job description is a listing of the most common tasks the associate will be required to perform in that job area.

•      Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.