Service Advisor

Ensure premium service consulting tailored to the individual needs of each customer.

Boost sales through selling Aftersales products and services.

Loyalise customers and ensure customer satisfaction at any time.

Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.

Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.

Maintaining positive customer relationships to ensure repeat business.

Ensuring all details on services rendered and costs are related to customers and processing their payments.

Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.

A bachelor's degree in mechanical engineering or automotive related field

Professional service advisor experience of an automotive dealership

Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)

Proficiency with industry-specific software.

Excellent customer service, interpersonal, and communication skills.

Strong organizational, decision making, and problem-solving skills.

The ability to communicate with mechanics, customers, and management.

UAE driving license