Mail Specialist

About Us - Values Overview

Department Summary

University Centers and Events (UCE) encompasses the University Union, Gateway Center and Coliseum. University Centers and Events (UCE), provides quality programs, services, and facilities that enhance the educational experience and create a community for students, faculty, staff, alumni, and guests. We assist students to become good citizens of a global community.

Position Overview

The Mail Specialist is responsible for preparing, processing, and distributing incoming and outgoing mail and packages for the University through Eagle Post. This position supports daily mail operations by sorting and routing mail, assisting with on-campus mail delivery routes, and facilitating the distribution of mail and packages through campus delivery services and Eagle Post locker systems. The Mail Specialist may load and unload postal vehicles, transport mail and materials throughout the University, and operate equipment associated with mail services. This position provides customer service to students, faculty, staff, and visitors; serves as a resource on postal regulations, policies, and procedures; and assists in maintaining efficient and compliant mail operations. The Mail Specialist may drive University vehicles to complete campus delivery routes and support the overall effectiveness of Eagle Post services.

Minimum Qualifications

High school diploma/GED equivalent and two years of postal office or mail house services. Can substitute United States Postal Service (USPS) certification for experience.

Knowledge, Skills and Abilities

* Working knowledge of postal practices, methods, and regulations.
* Skill in basic filing and recordkeeping.
* Skill in evaluating facts or situations to route calls/customers appropriately.
* Skill in courteous communications with public in various communication modes.
* Manual dexterity and physical ability to perform work requiring standing, stooping, lifting, walking, and some weather exposure.
* Ability to learn a delivery/pick-up route.
* Ability to establish and maintain effective working relationships.
* Knowledge of safety and security precautions appropriate to work performed.

Preferred Qualifications

N/A

Required License/Registration/Certifications

N/A

Job Duties

• Presorts, processes, and distributes incoming and outgoing letter mail, flats, parcels, and packages 
• Processes First-Class Mail, accountable mail, and package shipments in accordance with established procedures. 
• Maintains current knowledge of United States Postal Service (USPS) and United Parcel Service (UPS) regulations, requirements, and service standards to ensure compliance 
• Provides customer service at the Eagle Post service counter, assisting customers with mailing, shipping, package pickup, and postal-related inquiries. 
• Sorts and distributes packages through Eagle Post locker systems and other designated delivery methods. 
• Assists with loading, unloading, transporting, and moving mail and packages throughout the University. 
• Operates mail processing equipment and related office equipment in support of daily operations. 
• Drives University vehicles and completes assigned campus mail delivery routes as needed. 
• Adheres to established safety, security, and chain-of-custody procedures when handling mail, packages, and financial transactions. -

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Lifting and Moving objects up to 50 pounds.
Moving about to accomplish tasks or moving from one worksite to another.
Moving self in various positions to perform tasks in tight and confined spaces.
Operating motor vehicles or heavy equipment.
Repeating motions that may include the wrists, hands and/or fingers.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

Elevated temperatures.
Low temperatures.
Outdoor elements such as precipitation and wind.

Work Schedule

Monday - Friday 8am -5pm

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.