Parking & Transport Services Manager

About Us - Values Overview

Department Summary

The Facilities department oversees all aspects of building maintenance and infrastructure on main campus as well as our Law Center in downtown Dallas— totaling over 300,000 square-feet of conditioned space.
The department consists of two divisions: Facilities Operations and Custodial Services.
It is our desire to provide excellent customer service to you and hope that you will feel free to call or visit us at any time.

Position Overview

This position is responsible for operations management and planning for Parking and Transportation Services, The incumbent in this position will provide leadership and direction for the universitys oncampus parking and transportation operations, manage resources, staff, and budget of the department. The Parking and Transportation Services Manager is accountable for managing the external operations of the department to ensure efficient access to and through the University as well as communicating this information to the campus community.

Minimum Qualifications

Bachelor's degree in related field and four (4) years of experience in parking and transportation services or related field; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

• Knowledge of policies, practices, and technologies associated with management of parking and transportation and financial systems
• Knowledge of, or ability to quickly learn, standard procedures pertaining to administrative processes/policies of the University and State
• Skilled in leadership and team building
• Ability to develop and implement policy and procedures skilled in project management
• Ability to communicate effectively both orally and in writing
• Exceptional customer service skills
• Ability to negotiate and problem solve with multiple constituencies
• Ability to establish and maintain effective working relationships
• Ability to interact productively with faculty, staff, students, the campus community, government officials, and the public

Job Duties

• Manages special event parking, customer service, permit management, marketing/communications, and departmental policies.
• Manages parking lots; administers the assignment and control of parking spaces to include assignments to faculty, staff, students, visitors, and businesses requiring parking associated with construction, deliveries, services, etc
• Manages the parking management software system to streamline processes and maximize efficiencies and costeffectiveness. 
• Coordinates shuttle services for the campus. 
• Collects and analyzes data to compile reports needed for longrange planning of parking and transportation programs.
• Manage the universitys vehicle rental program. 
• Collaborates with the Executive Director of Auxiliary Services to plan, develop, and implement strategies for generating resources and/or revenues.
• Responsible for recruiting, hiring, training, scheduling, evaluating, and coaching student employees. 
• While performing the duties of this job, the employee is regularly required to use fingers and hands to feel, grasp, operate or handle objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand and sit. The employee is required to walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus. Employee will be exposed to environmental elements on a regular basis.

Physical Requirements

• Communicating with others to exchange information.
• Lifting and Moving objects up to 20 pounds.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Varies. Mon- Fri 8 AM - 5PM Sat 8 AM - 5 PM as needed.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.