(HN/HCM - Intermediate/Senior) Product Owner

Vietnam·Hanoisenior

Product ManagementProduct Manager

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Quick Summary

Key Responsibilities

Implement and manage multi-agent systems in production. Identify system failures, resolve operational bottlenecks, and optimize inter-agent handoffs to ensure seamless execution.

Technical Tools

Product ManagementProduct Manager

Crossian is a high-growth technology-driven e-commerce business. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 5 years.

The Product Owner will be central to scaling these systems. You will own decisions that directly impact our ability to move faster, smarter, and at scale. This is a role where your work compounds — learning from day 1, expanding scope as you prove impact, growing into leadership.

Responsibilities

~1 min read

→ Orchestrate AI Agent Workflows: Implement and manage multi-agent systems in production. Identify system failures, resolve operational bottlenecks, and optimize inter-agent handoffs to ensure seamless execution.
→ Close the Hypothesis → Outcome Loop: Instrument feedback systems to ensure every agent run produces actionable data. Correlate real-world results with initial predictions to drive continuous, iterative learning.
→ Triage Agent Failures and Gaps: Own the backlog of agent issues and edge cases. Prioritize high-impact gaps, draft rigorous technical specifications, and coordinate implementation with Engineering.
→ Drive Insights into Strategy: Synthesize operational data from agents into strategic observations. Lead stakeholder syncs to review efficacy, pinpoint systemic gaps, and drive data-backed pivots.
→ Write Executive Decision Briefs: Distill complex technical performance and trade-offs into structured, one-page recommendations for senior leadership.