Volunteer Program Specialist

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

The Volunteer Program Specialist plays a key role in supporting Volunteer Services through system-level operational coordination and program development. This position is responsible for maintaining and strengthening the infrastructure that supports volunteer compliance, data accuracy, quality reporting, communications, and standardized practices across multiple programs and sites.
The Specialist works closely with Volunteer Services leadership and internal stakeholders to support effective program operations, continuous improvement, and long-term sustainability. This role requires strong coordination skills, attention to detail, and the ability to manage complex and evolving responsibilities that support both daily operations and strategic priorities within Volunteer Services.

Requirements

• High School diploma or equivalent required.   

• Demonstrated public relations and organizational skills.
• Demonstrated interpersonal, verbal and written communication skills
• 2 years’ experience working with program administration, customer service or volunteers required.
• Experience in office organization and coordination.
• Experience dealing with diverse cultures and ethnic backgrounds.


Knowledge, Skills and Abilities
• Strong interpersonal and oral and written communication skills. Communications or public relations experience preferred.
• Ability to prioritize, meet deadlines and work independently with minimal supervision.
• Demonstrated skills in teamwork to effectively work with others to achieve business objectives.
• Computer proficiency with Microsoft Office applications
• Experience with Volgistics, Volunteer Works or other volunteer database software preferred.

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Non Contract

Hours per two week pay period: 80

Shift: Days 8 hours    

Weekend Requirement: None

Call Requirement: None

Remote or On-site: Hybrid On-site

FLSA Status: Non-Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: N13 ($22.20 - $33.31), based on experience  

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position