Certified Medical Assistant, Medical Center East, Urology, 8a-5p

The employee is there to assist the medical team in providing quality care to all patients. Medical assisting duties include patient triage, vital signs, patient history, EKG, injections, and using the electronic health record.

• Obtains medical history, triage patients, record vitals
• Reconciles medication list in EHR
• Responds timely and appropriately to tasks
• Reports any abnormal results to physician immediately (i.e. labs, etc.)
• Ensures all appropriate patient information is scanned into EHR
• Assists physician in exam room as needed (i.e. suture/staple removal, dressing changes, minor surgical procedures)
• Contacts medical facilities or department to schedule surgery/test or hospital admissions
• Codes all diagnosis and procedures appropriately to obtain insurance authorizations/appeals
• Explains surgical procedures/processes to patients and families
• Maintains physician’s surgery schedules
• Answers multi-line phone system, triage calls, and direct messages to appropriate personnel and locations
• Schedules new and established patient appointments; register patients by obtaining paperwork, insurance cards, and copayments

• Maintains clean exam rooms
• Completes KASPER query for appropriate medications
• Completes school/work statements, FMLA paperwork, and other patient forms
• Checks patients out and schedule any necessary follow up appointments
• Orders of office supplies, maintain waiting area, and make new patient packets
• General office maintenance and housekeeping
• Complete reporting and tracking as requested
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Education:

• High School Diploma or GED/Equivalent (required)
• Medical Assisting Degree (preferred)

Experience:

• One year of medical assisting experience working in a medical facility and or documented evidence of externship completed in a medical office (preferred)

Certifications:

• Medical Assisting certification from a nationally recognized organization. (Such as: CMA, CCMA, or RMA) (required)
• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)