Medical Assistant, UofL Outpatient Center, Surgery, 8a-5p

The Medical Assistant is a multi-skilled allied healthcare professional that provides care in the Medical Oncology clinic, Radiation Oncology clinic and Infusion Center. The Medical Assistant performs a dual role by providing direct patient care and administrative support to both providers and staff.  The position functions at a level not requiring constant supervision. 

•  Maintains patient flow in Clinic and/or Infusion area, ensures patient is roomed in a timely manner, directs physicians and fellows to assigned exam rooms and keeps physicians/nurses apprised of special patient needs
• Assists medical provider/ Registered Nurse (RN) with discharges
• Cleans equipment/beds/chairs/rooms between each patient as indicated
• Maintains communication with RNs and medical staff to include abnormal vital signs and findings in a timely manner
• Maintains communication with patients waiting to see the provider and/or receive treatment and notifies nurse/provider of any patient/family special needs 
• Provides assistance to patients, physicians, fellows and nurses in the medical oncology clinic, radiation oncology clinic and infusion center which includes but not limited to: greeting patients, vitals including height/weight, phlebotomy, laboratory procedures, obtaining medical histories and pertinent clinical information, medication reconciliation, assisting with medical procedures such as biopsies and dressing changes, injections (non-chemo), immunizations, IV placement (non-chemo) and EKG’s
• Performs administrative support such as answering phones, updating and working in the electronic medical record
• Proposes orders in the electronic medical record with the exception of medication orders; including laboratory, radiology and imaging studies, consultations with providers, referrals, and other auxiliary services; order entry will be completed under the supervision of the physician and certification must be maintained
• Reviews summary list and demographics with each patient at each visit and document changes in electronic medical record and notify registration staff of demographic changes
• Obtains height (in centimeters) at first visit and obtains weight (in kilograms) on each patient visit; notifies provider/nurse of any significant change in weight or vital signs and documents all pertinent clinical information in electronic medical record
• Serve as transporter for Infusion, radiation and Clinic (e.g. lab specimens, blood products, etc.)
• Monitors eyewash stations weekly and maintains related documents
• Monitors refrigerator temperature daily and records, seeking corrective action for any temperatures out of acceptable range
• Monitors supplies and orders as needed, ensuring supplies are stocked and monitors expiration dates, rotating supplies as needed; ensure supplies are charged appropriately as used
• Prepares necessary paperwork for physicians, nurse clinicians and infusion staff and ensures charts are available for physicians, fellows, and nurses prior to patient examination

• Provides assistance to patients and family members, as needed
• Assists during emergency situations as needed (Stat response)
• Assists with patient satisfaction/experience initiatives
• Assists with quality initiatives
• Assist with audits as needed
• Maintains compliance with all company policies, procedures, and standards of conduct
• Always complies with HIPAA privacy and security requirements to maintain confidentiality
• Performs other duties as assigned

• High School diploma or GED/equivalent (required)

• No prior experience required for Certified Medical Assistants newly graduated from a vocational/technical training in Medical Assistant
• Six (6) months of experience in clinical setting for uncertified applicants (required)

• Basic Life Saving (BLS) accredited by the American Heart Association (AHA) (required)
• Certified Clinical Medical Assistant (CCMA) (preferred)