Senior Federal Travel Systems Analyst (GO.gov Implementation & Support)

U.S. Federal Solutions, Inc. (USFS) is a management consulting firm with offices and staff in the DC metro area. USFS offers competitive salaries and the full suite of employer-paid benefits including a 401k Plan with employer-matching contributions. USFS was founded in 2010 and provides strategic planning, performance management, program management, and administrative support services to federal and state governments.

• Bachelor's degree in Business Administration, Information Systems, Finance, Accounting, Project Management, or a related discipline, or equivalent relevant professional experience.
• Minimum of 5 years of progressively responsible experience supporting federal travel operations, travel management systems, business systems analysis, or related federal program operations.
• Demonstrated experience working with federal travel management platforms such as GO.gov, Concur, E2 Solutions, or comparable government travel systems.
• Strong understanding of federal travel authorization, voucher processing, approval routing, reimbursement procedures, and travel management workflows.
• Working knowledge of the Federal Travel Regulation (FTR) and applicable federal travel policies and procedures.
• Experience supporting software implementation, system configuration, functional testing, or operational troubleshooting.
• Experience participating in System Integration Testing (SIT), User Acceptance Testing (UAT), or similar system validation activities.
• Ability to analyze complex system issues, identify root causes, document findings, and coordinate resolutions with technical support teams.
• Experience developing SOPs, training materials, process documentation, or user support guides.
• Strong proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Excellent written and verbal communication skills, including the ability to interact effectively with federal leadership, technical personnel, and end users.
• Strong organizational skills with the ability to manage multiple priorities, track outstanding issues, and meet established deadlines.
• Ability to work independently while collaborating with cross-functional teams in a fast-paced federal government environment.

• Direct experience implementing, administering, configuring, or supporting the GO.gov federal travel management system.
• Experience supporting a federal agency's transition from Concur or another legacy travel platform to GO.gov.
• Hands-on experience designing or configuring travel approval workflows, delegated approval structures, and user role assignments.
• Familiarity with GSA travel services and coordination with government travel system service providers.
• Experience using JIRA, ServiceNow, or comparable ticketing and defect management platforms.
• Experience coordinating financial system integrations, data exchanges, or system interface testing.
• Experience supporting federal financial management offices, including OCFO or OCIO organizations.
• Familiarity with project management methodologies, implementation milestone tracking, risk management, and executive status reporting.
• Experience developing and delivering instructor-led or virtual training for federal employees.
• Federal consulting experience supporting financial management, administrative modernization, or enterprise business systems.
• Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or relevant business analysis or information technology certifications.