Patient Services Coordinator Mount Kisco

We have an immediate opening for a full-time Patient Services Coordinator to join our team at RMA of New York in Mount Kisco, New York and will float to White Plains, New York as needed.

• Schedule: Monday through Friday, 7:00 AM to 3:30 PM; including rotating Saturdays and a rotating holiday schedule, working the hours of 7:00 AM to 12:00 PM Eastern Time
• Compensation: up to $22 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

At US Fertility, collaboration is fundamental to how we work.  There is undeniable strength in numbers—and support is always within reach.  Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Patient Services Coordinator will:

• Interacting with patients; practicing effective, courteous communication
• Working the front desk
• Answering telephone and scheduling appointments
• Preparing charts; consistently ensuring appropriate forms are used
• Collecting patient payments due at the time of service; verifying accurate insurance information
• Good judgement and takes initiative.
• Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
• Passionate about providing excellent patient care.
• Ability to work independently and as part of the team.

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

• A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
• Strong verbal and reading skills.
• Basic familiarity with computers and office devices.
• Familiarity with computer applications (Microsoft Suite).
• Medical office experience is a plus, interest in the field of reproductive medicine a must.

More important than any single credential, however, is the right person.  Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

• 401(k) with company match
• Employee wellness and recognition programs 

US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care.  We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. 

Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States.  We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.

This is a moment of growth, innovation, and impact.  Take the next step in your career with US Fertility—and help shape the future of fertility care.