Cash & Asset Transfer Officer (Plateau State)

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Quick Summary

Key Responsibilities

Deploy, configure, and maintain Red Rose devices and monitor databases, including networks, servers, and telecommunications.

Technical Tools

OtherOfficer

As a member of the RAPID project team, the Cash and Asset Transfer (CAT) Officer will be responsible for the effective implementation and management of CAT and ICT4D-related activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.  The Cash and Asset Transfer (CAT) Officer will be responsible for the effective implementation and management of CAT and ICT4D-related activities including but not limited to: deployment, configuration, and maintenance of CAT/Red Rose devices, applications, networks, and databases; provision of field‑level and remote technical support to staff, vendors, partners, and end‑users; user access management and liaison with CAT platform service providers; support to CAT strategy implementation, including campaign data exports and coordination with relevant teams; capacity building through user trainings and development of training materials; inventory management of ICT4D equipment and documentation; and preparation of reports, budgets, and performance metrics related to CAT operations.  

Responsibilities

~2 min read

→Deploy, configure, and maintain Red Rose devices and monitor databases, including networks, servers, and telecommunications.

→Provide field-level technical support to vendors and staff on the CAT platform and CAT devices.

→Troubleshoot and address any issues to ensure optimal performance of the networks, servers and devices.

→Configure and maintain applications and CAT devices as per the CAT Strategy.

→Responsible to provide and withdraw CAT access to staff to ensure CAT access is limited to current team.

→Communication with CAT platform service provider.

→Provide timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to agency business data and information.

→In collaboration with relevant staff, maintain inventory of ICT4D equipment, hardware, and software and ensure adequate supply and functionality, both in the office and in the field.

→Provide input to budget for ICT4D related expenses.

→Coordinate relationships with suppliers to facilitate delivery of ICT4D-related services that meet CRS business requirements and needs.

→Support capacity building initiatives, remotely or on-site, to staff, partners and end-users to ensure efficient and consistent adoption and use of ICT4D applications.

→Prepare statistical reports on ICT4D-related data and metrics. As needed, implement measures to ensure required standards are met.

→Export of campaigns data from CAT platform to Vector control team.

→Planning, development, implementation and management of CAT Strategy Component Trainings and ICT4D.

→Directly provide user training and training support.
→Create materials and presentations for trainings and reports.

→Create and maintain inventory on training document versions, software, applications and reports.

→Maintaining documentation of processes, procedures and troubleshooting guides.

→Assess user capacity and suggest trainings on areas in need of improvement.

Required Languages - English

Requirements

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Demonstrated experience in community engagement.

Demonstrated experience building ICT4D capacity with professional staff.

Expert-user level knowledge of agency-supported ICT4D solutions.

Knowledge of ICT4D trends, applications, and technologies.

Demonstrated capacities and commitment to gender responsive programming.

Bachelor's degree in IT-related field (Computer Science, Computer Networking, Programming, and Information Systems) highly preferred. Significant work experience in a directly related field combined with appropriate training/certificates will be considered in lieu of degree.

A minimum of 5 years of relevant work experience is required, of which at least 3 years must be in a position with similar responsibilities.

Personal Accountability – Consistently takes responsibility for one’s own actions.
Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
Builds and Maintains Trust - Shows consistency between words and actions.
Collaborates with Others – Works effectively in intercultural and diverse teams.
Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

CRS is committed to ensuring the safety and well-being of all people who interact with our work. We uphold the highest standards of safeguarding and expect all staff and partners to respect and protect the dignity and rights of everyone from any form of harm, abuse, harassment, or exploitation. All staff are required to follow CRS’s safeguarding policies and procedures and to complete mandatory safeguarding e-learning courses upon hire and on an annual basis.

What We Offer

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CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.  

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.  