Process Improvement Specialist

United Statesmid

Business Analysis & ProcessProcess Improvement Specialist

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Overview

Do you believe no challenge is too complex to solve? You’ll fit right in at U.S. Engineering Construction. We deliver award-winning mechanical contracting, construction, service,

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Business Analysis & ProcessProcess Improvement Specialist

Do you believe no challenge is too complex to solve? You’ll fit right in at U.S. Engineering Construction. We deliver award-winning mechanical contracting, construction, service, and maintenance solutions with a focus on performance and innovation. Our team of skilled and collaborative professionals drives every project from preconstruction through final testing, always aligned with our clients’ goals.

The Process Improvement Specialist supports enterprise-wide operational excellence by analyzing business processes, identifying improvement opportunities, and helping implement practical, sustainable solutions. This role develops standardized documentation, tracks improvement initiatives, and collaborates with cross-functional teams to improve efficiency, consistency, scalability, and performance.

Principal Duties and Accountabilities:

Review existing business processes to identify inefficiencies, bottlenecks, redundancies, and improvement opportunities.
Gather information from operational teams and subject matter experts to understand workflows, challenges, and business requirements.
Analyze process performance and recommend opportunities to improve efficiency, accuracy, consistency, and productivity.
Document current-state and future-state processes, workflows, procedures, and process maps.
Develop, update, and maintain standard operating procedures, workflow diagrams, reference materials, and related process documentation.
Support the standardization of processes and best practices across departments and business functions.
Assist with the planning, coordination, and implementation of approved process improvement initiatives.
Track project activities, timelines, milestones, deliverables, risks, and follow-up items related to improvement efforts.
Collect, organize, and analyze operational data to support process assessments and improvement recommendations.
Assist in developing and maintaining KPIs, dashboards, tracking tools, and reporting materials.
Monitor process performance, identify trends or recurring issues, and summarize findings and results.
Support change implementation through meeting coordination, stakeholder communication, training materials, and reference guides.
Collaborate with cross-functional teams to support process walkthroughs, working sessions, root cause analysis, and problem-solving activities.
Research process improvement tools, methodologies, emerging technologies, and industry best practices.
Perform other related duties as assigned.

Job Scope:
This role supports U.S.E. Innovations company-wide process improvement initiatives across departments and business functions. The position works under the direction of the Director of Process Optimization and partners with operational stakeholders to support established priorities.

Education & Experience:

Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field preferred; equivalent relevant experience may be considered.
Two or more years of experience in process improvement, business operations, project coordination, business analysis, or a related field preferred.
Experience documenting business processes, developing procedures, analyzing operational information, or supporting improvement initiatives is desirable.
Experience working collaboratively across departments or business functions is preferred.

Knowledge, skills, and abilities:

Strong analytical, problem-solving, and organizational skills.
Ability to evaluate workflows, identify inefficiencies, and support practical process improvements.
Proficiency in documenting processes, creating workflow diagrams, and maintaining standard operating procedures.
Strong written and verbal communication skills.
Ability to gather information, identify trends, and summarize findings in a clear and actionable manner.
Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Visio or comparable process-mapping tools.
Strong attention to detail and the ability to manage multiple assignments and deadlines.
Ability to build effective working relationships with employees and stakeholders at various organizational levels.
Ability to work independently on assigned tasks while collaborating with the Director and cross-functional teams.
Commitment to accuracy, consistency, accountability, and continuous improvement.

Physical and/or travel demands:

Ability to sit, stand, walk, and use a computer for extended periods.
Ability to travel between office locations and project sites.
Ability to access construction sites while wearing required personal protective equipment (PPE).
Ability to occasionally lift up to 25 pounds.

Benefits and Compensation:

The range for this position has been established at $70,160.00 - $99,200.00 per year and is US Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

This position will be posted until November 15, 2026. To apply, please visit https://www.usengineering.com/careers/job-postings/.

U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability, or veteran status.
U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

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Equal Opportunity Employer, including disabled and veterans.