Market Intelligence Officer

• Full-time, continuing position 
• Join a dynamic team driving strategic insights for student recruitment
• Base salary $107,312 + 17% superannuation

As a Market Intelligence Officer within the Intelligence & Insights team at Sydney Future Students, you will play a key role in researching, analysing, and interpreting market intelligence to support domestic and international student recruitment across undergraduate and postgraduate levels. 

You’ll collaborate closely with the Market Intelligence Specialist to deliver high-quality insights through both primary and secondary research. Your work will inform strategic and operational recruitment decisions and enhance our understanding of student behaviour, market trends, and competitive positioning. 

You will provide project management and research support services to ensure efficient coordination, maximised productivity and that client needs are met on time. 

• →Help conduct quantitative and/or qualitative research, including surveys, recruitment, focus groups, interviews, and mystery shopping. 
• →Perform desk research and monitor higher education reports to identify emerging trends. 
• →Analyse and interpret primary and secondary data to produce clear, actionable reports and presentations. 
• →Share insights with internal stakeholders to support recruitment strategies, decision-making and enhanced understanding of student channels. 

We’re looking for someone who thrives in a collaborative environment, values excellence, trust and accountability, and brings a passion for data-driven insights. You will have: 

• A solid understanding of sales and marketing principles, student recruitment, consumer behaviour, and the higher education landscape. 
• Be a specialist with strong competence in one research discipline (quantitative or qualitative) or dualist with strong skills in both quantitative and qualitative researcher with proven experience in project management  
• Strong communication skills, with the ability to present complex information clearly and effectively. 
• Analytical proficiency using tools such as Excel, SPSS, DisplayR, Qualtrics, Alteryx, M, or Python. 
• A proactive mindset with strong problem-solving skills and the ability to apply sound judgment. 

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Laura Pierce, Recruitment Operations by email to laura.pierce@sydney.edu.au.