Windows System Engineer

• Install, configure, administer, and support Windows Server 2016/2019/2022/2025 environments.

• Manage Active Directory, DNS, DHCP, Group Policy, OU, users, groups, and computer accounts.

• Perform server builds, upgrades, migrations, hardening, and decommissioning.

• Manage Windows patching using tools such as WSUS, MECM/SCCM, or equivalent platforms.

• Troubleshoot OS, application, authentication, networking, performance, and system-level issues.

• Manage Microsoft Failover Clustering, Windows Server roles, and high-availability environments.

• Support VMware / Hyper-V virtualized Windows workloads.

• Perform system performance analysis and capacity optimization.

• Implement and maintain Windows security baselines and hardening standards.

• Troubleshoot authentication issues involving Kerberos, NTLM, LDAP, certificates, and domain connectivity.

• Manage Windows services, scheduled tasks, event logs, registry settings, and system configurations.

• Support backup, restore, disaster recovery, and business continuity activities.

• Automate repetitive administration tasks using PowerShell.

• Monitor infrastructure using enterprise monitoring and logging platforms.

• Participate in incident, problem, change, and request management processes.

• Prepare technical documentation, SOPs, knowledge articles, and infrastructure reports.

• Participate in 24x7 on-call / shift support, where required.

Area Required Skills

Windows Server Windows Server 2016/2019/2022/2025

Active Directory AD DS, OU, Users, Groups, FSMO, Sites & Services

DNS/DHCP DNS zones, records, DHCP scopes, troubleshooting

Group Policy GPO creation, configuration, troubleshooting

PowerShell Scripting, automation, administration

Patching WSUS, SCCM/MECM or equivalent

Virtualization VMware vSphere and/or Microsoft Hyper-V

Security Windows hardening, security baselines, endpoint security

Networking TCP/IP, DNS, DHCP, VLANs, routing basics, firewall concepts

Monitoring Windows monitoring, event logs, performance counters

Backup/DR Backup, restore, replication and DR concepts

ITSM Incident, Problem, Change and Service Request management

• Microsoft Azure / Azure Virtual Machines

• Microsoft Entra ID / hybrid identity

• Microsoft Intune

• Microsoft Defender for Endpoint

• SCCM/MECM administration

• Windows Failover Clustering

• IIS administration

• Certificate Services / PKI

• VMware vCenter and ESXi

• Automation using PowerShell

• Experience with ServiceNow or other ITSM platforms

• Knowledge of enterprise monitoring tools such as SCOM, SolarWinds, Dynatrace, or equivalent

• Experience supporting large-scale data center environments