Benefits Administrator (The Woodlands, TX)

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Quick Summary

Key Responsibilities

New-hire benefit enrollment data entry Life-event change processing once documentation is received Termination updates and preparation of COBRA notification information Collect, review,

Technical Tools

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What We Offer

~4 min read

ROLE
WHC LLC (A Surerus Murphy Company) (WHC), is seeking to recruit a Benefits Administrator. The Benefits Administrator provides administrative and transactional support to WHC’s benefit programs. Working under the direction of the Manager, Benefits & Compliance and alongside the Benefits Specialist, this position processes routine benefit transactions, maintains accurate employee benefit records, and responds to general employee inquiries. This is an entry-level, detail-oriented role well suited to someone building a career in employee benefits, with a strong focus on accuracy, confidentiality, and service to employees.

KEY RESPONSIBILITIES

✓Process routine benefit transactions accurately and on time, including: New-hire benefit enrollment data entry

✓Life-event change processing once documentation is received

✓Termination updates and preparation of COBRA notification information

✓Collect, review, and follow up on required documentation (e.g., dependent verification, life-event support, and beneficiary forms) and escalate exceptions to the Benefits Coordinator.

✓Enter and update employee benefit information in the HRIS/benefits administration system and maintain accurate, organized, and confidential benefit files.

✓Respond to general employee benefit questions by phone, email, or in person, and route complex or sensitive issues to the Benefits Coordinator or the Benefits Compliance Manager.

✓Support annual open enrollment logistics, including preparing materials, scheduling sessions, tracking employee elections, and following up on incomplete enrollments.

✓Help prepare data for monthly carrier invoice reconciliations and payroll deduction audits, and flag discrepancies for review.

✓Assist with tracking and filing required benefit notices, acknowledgments, and records in accordance with company record-retention practices.

✓Assist with 401(k) and HSA administrative tasks, such as enrollment data entry and tracking employee changes, as directed.

✓Help distribute benefit communications, guides, and FAQs, and, under direction, keep intranet content current.

✓Run standard benefit reports and maintain tracking logs and spreadsheets as assigned.

✓Follow established benefit procedures and suggest improvements to forms, checklists, or workflows.

✓Post-secondary diploma or degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.

✓Progress toward an HR or benefits designation (e.g., SHRM-CP, CEBS) is considered an asset.

✓0 – 2 years of experience in human resources, benefits, payroll, or a related administrative role.

✓Exposure to US employee benefit programs or an HRIS is considered an asset.

✓Basic understanding of employee benefit programs (medical, dental, vision, life, disability, 401(k)) and a willingness to learn related regulations (e.g., COBRA, FMLA, HIPAA).

✓Working proficiency in Microsoft Office, particularly Excel and Outlook.

✓Strong attention to detail and accuracy in data entry and recordkeeping.

✓Demonstrated ability to handle confidential information with discretion.

✓Well-organized, with the ability to manage routine deadlines and follow established procedures.

✓Customer-service mindset with a courteous, patient, and professional approach to employee questions.

✓Sound judgment in recognizing when to escalate an issue.

✓Clear verbal and written communication skills.