埼玉熊谷_Warranty Quality Manager

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

• Quality Physical Indicatorsを管理し、各組織のガイドラインに基づく品質改善計画を策定・推進。
• Quality Culture、5 Axes、Total Qualityの活動をリードし、品質面でGMを支援します。

• 法規制・お客様要求事項への適合を確実にし、生産工程における部品・製品・プロセスのConformityを監視・検証します。
• 現行生産における品質面のお客様窓口として、品質問題のコミュニケーション・エスカレーション、顧客監査への対応を担います。

• QRQC（Quick Response Quality Control）を運用し、工場・サプライヤーQRQCに参画します。
• 0km不具合、市場・保証不具合、サプライヤー起因インシデントに迅速に対応し、原因分析・FTA・PDCA・再発防止を推進します。
• 必要に応じてWarranty QRQC、保証案件、Sorting Companyも管理します。

• サプライヤーへの品質要求事項の説明・指導、返却部品の分析結果の確認・改善指導を行います。
• PG SQAネットワークと連携し、FTAの取得およびPDCAアクションをフォローします。

• 拠点の品質ネットワークを管理し、Quality Engineers & Technicians等をリードします。
• 品質システムの監査、Gemba、OJT、Layered Process Audit、StEDE、Reverse-FMEA等を通じて品質改善を推進します。
• 新規プロジェクトや変更管理に参画し、品質・顧客要求事項への適合を確認。4M変更管理を徹底し、プロジェクトおよび変更における品質要求事項をリードします。

• 工場の品質保証全体を担うポジション
• Asia RegionにおけるWarranty Quality業務
• 将来的にはプロジェクトマネジメントにも携わる機会あり

• 本ポジションのチームは6名程度
• チームメンバーのマネジメントを担当

• 品質保証のポジションのため、顧客とのコミュニケーションや品質課題への対応力が求められる環境
• 海外メンバーも在籍しており、国際色のある職場

• 出社
• 出張：頻繁ではありません（主にメール・Web MTGでの対応が中心）

• 自動車業界でのWarranty Quality経験：10年以上
  ※FTAの知識
  ※Quality Toolの理解：FMEA、コントロールプラン、ワーキングインストラクション
• マネジメント経験
• JOEMとの業務経験・対応経験
• 英語：ビジネスレベル（メール、MTG）
• 日本語：ビジネスレベル（OEMとのコミュニケーション等）

• Manage Quality Physical Indicators and formulate/promote quality improvement plans based on organizational guidelines.
• Lead Quality Culture, 5 Axes, and Total Quality activities, supporting the General Manager (GM) in quality aspects.

• Ensure compliance with legal regulations and customer requirements, and monitor/verify the conformity of parts, products, and processes during current production.
• Act as the customer contact point for quality matters in ongoing production, handling quality communications/escalations and responding to customer audits.

• Operate QRQC (Quick Response Quality Control) and participate in plant and supplier QRQC.
• Respond swiftly to 0km defects, field/warranty defects, and supplier-caused incidents, driving root cause analysis, FTA, PDCA, and recurrence prevention.
• Manage Warranty QRQC, warranty cases, and sorting companies as needed.

• Explain and guide quality requirements to suppliers, review analysis results of returned parts, and instruct on improvements.
• Collaborate with the PG SQA network to obtain FTAs and follow up on PDCA actions.

• Manage the site's quality network and lead Quality Engineers & Technicians. Drive quality improvements through quality system audits, Gemba, OJT, Layered Process Audits, StEDE, Reverse-FMEA, etc.
• Participate in new projects and change management to verify compliance with quality and customer requirements.
• Enforce strict 4M change management and lead quality requirements across projects and changes.

• →Position overseeing overall quality assurance for the plant
• →Warranty Quality operations across the Asia Region
• →Future opportunities to get involved in project management

• The team for this position consists of approximately 6 members
• Responsible for managing team members

• As a Quality Assurance role, the environment demands strong communication skills with customers and the ability to address quality challenges
• International workplace with foreign team members present

• On-site (Office attendance)
• Business Trips: Infrequent (Communication is primarily handled via email and web meetings)

• Warranty Quality experience in the automotive industry: 10+ years
    *Knowledge of FTA
    *Understanding of Quality Tools: FMEA, Control Plan, Work Instruction
• Management experience
• Work/interaction experience with JOEMs
• English: Business level (emails, meetings)
• Japanese: Business level (communication with OEMs, etc.)

Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com