Product Manager, Workflow Solutions - Financial Advisor Services

Vanguard's Financial Advisor Services (FAS) organization relies on workflow technology to help Sales and service teams efficiently support financial advisors and intermediary clients. Two Appian-based applications are at the center of these workflows today:

• →3+ years of product management or product ownership experience with demonstrated end-to-end ownership of a digital product, including discovery, product strategy, roadmap development, prioritization, delivery, adoption, and measurement of business outcomes.
• →Experience owning workflow or business process management (BPM) applications and improving end-to-end business processes.
• →Demonstrated ability to make product trade-offs and prioritize competing opportunities using customer insight, data, business value, risk, and technical feasibility.
• →Experience delivering system integrations, including APIs and data flows, in partnership with engineering and architecture teams.
• →Strong analytical skills, including defining success metrics, establishing product instrumentation, and using data to guide product decisions.
• →Strong communication and influence skills, with the ability to translate business problems into clear product requirements and explain technical concepts, decisions, and trade-offs to business and executive audiences.
• →Ability to manage multiple products and stakeholder groups while creating clarity, aligning expectations, and maintaining focus on the highest-value outcomes.

• Experience with the Appian low-code platform.
• Experience delivering AI/automation capabilities in production workflow applications. 
• Familiarity with Jira, Confluence, and Agile methodology. 

You will own two products that FAS teams rely on every day, with a real opportunity to modernize how Vanguard serves advisors and intermediaries. You'll shape how system integrations and AI reduce manual work and help scale FAS offers. Your work will have a visible, direct impact on how quickly and consistently FAS teams serve external advisors.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.