Lead Consultant (Remote)

Massachusetts - BostonRemoteFull-Timelead

OtherConsultant

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Quick Summary

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

Key Responsibilities

Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems?

Technical Tools

agilecustomer-successforecastingproject-managementsaas

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems?

Veeva Systems is looking for driven, self-motivated Lead Consultants with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organizations eliminate silos and transforms business processes across clinical, regulatory, quality, and drug safety with greater efficiency and compliance.

Lead Consultants within our practice will be responsible for leading a team of Veeva colleagues in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products. You’ll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams. In this role, you’ll have an opportunity to partner and build relationships with some of Veeva’s largest, most complex, and strategic customers.

This is a remote, full-time permanent role with Veeva. There is no work location requirement. This is a customer-facing, role with occasional travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

Lead IT Operations at our customers for Veeva’s R&D SaaS solutions

Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties

Oversee customer release management programs including resource planning, release tracking, and forecasting

Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps

Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer

5+ years of experience in IT Project Management, Support, Consulting, or Product Management

Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor

Proven ability to work both independently and in teams in a dynamic, fast-moving environment

Good understanding of SaaS and GxP principles

Ability to quickly understand business requirements and design creative solutions

Excellent verbal and written communication skills

Bachelor’s degree or equivalent relevant experience

Experience in the Lifesciences Quality, Clinical, Regulatory, or Drug Safety spaces

Experience with Data or Content Management applications

Direct experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBalto

PMP certification

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Base pay: $80,000 - $200,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.