Operations Manager

We’re a growing team, and as we scale, so does our need to focus on expanding our engineering team. You’ll be joining a people-focused company, and as a Manager Operations, you will oversee process execution and project management of our Cloud Operations teams running our SaaS platforms and applications. You will be pivotal in ensuring outstanding delivery outcomes and strategic migrations. You will work closely with cross-functional teams to implement and improve processes. 

Create and implement operational processes and measurements 

Lead and manage strategic improvement projects such as upgrades and cloud migrations, including defining scope, objectives, timelines, budgets, and resource allocation 

Drive program governance, ensuring adherence to defined standards and operating procedures. 

Apply lessons learned and best practices to continuously improve project and program delivery. 

Identify, assess, communicate, and mitigate potential risks 

Assist in the development and management of program budgets, monitoring expenditures for efficiency and value 

Support audit and compliance activities 

Identify and drive resolution of dependencies across projects 

Perform other duties as assigned to support broader strategic goals. 

Role may require weekend support (Saturday or Sunday) based on operational needs. You will receive two weekly offs; however, the off days may fall on weekdays instead of the standard Saturday/Sunday schedule (for example, Tuesday and Thursday).

Prefer a Bachelor’s or Master’s degree or equivalent in computer science, engineering, business, Management Information Systems or related field 

3+ years of experience in program management related to SaaS and overall 8 years of experience

Deep understanding of public cloud computing concepts, technologies, and best practices. 

Strong working knowledge of Software Development Lifecycle and software quality attributes 

Experience supporting audit, compliance, or governance programs. 

Exposure to cloud migration or infrastructure modernization projects. 

Excellent verbal and written communication skills 

Proven ability to manage multiple priorities and foster collaboration across departments. 

Knowledge of Project Management Software Tools such as Jira 

Travel requirement up to 10% 

Ability to manage multiple initiatives simultaneously 

Desirable certifications include CSM / PSM / PMP or PRINCE2

Flexibility to work in rotational shifts across different time zones to effectively support global stakeholders and business-critical operations.

Professional growth and Development opportunities.

Working within a team of friendly, skilled people where help is always within reach

Flexible working hours

4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday

High-end laptop (Dell or Mac)

Competitive pay and bonus

18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year.

16 hours of paid volunteer time off per year

Wedding gift and newborn gift allowance for employees.

26 weeks of paid maternity leave and one week of paid paternity leave.

12 wellness leaves for women employees

Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.

Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered.

Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered.

Provident fund contributions