ERP System Administrator (Salesforce)

• We empower and support our colleagues
• We commit to client success at every turn
• We have the courage to do the right thing
• We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.
• We constantly acquire new skills and learn from our experiences to enhance our collective expertise

Required Skills:
• Bachelor’s Degree or equivalent
• 5+ years of hands-on Salesforce administration experience, including ownership of a complex, multi-department organization
• An active Salesforce certification (e.g., Platform Administrator, Advanced Administrator, or Platform App Builder)
• Expert-level knowledge of Flow, security and sharing models, reports and dashboards, and data management tools
• Proven experience leading requirements gathering, solution design, and releases from start to finish
• Strong communication skills, including the ability to influence stakeholders and explain technical tradeoffs to non-technical leaders
• Ability to thoroughly document requirements, conceptual design, and end-to-end processes
• Essential project management skills, including project planning and tracking principles; project risk and issues identification, assessment, tracking, and mitigation

Required Abilities:
• Demonstrated capability to deliver on the responsibilities listed above
• Ability to ramp-up quickly and be productive by understanding the existing ERP implementation and current business process around installed applications/modules
• Ability to adapt to change easily
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Ability to take initiative to complete projects, tasks and assignments
• Ability to apply Verista values in your work situations

Preferred Skills:
• Experience with Certinia (formerly FinancialForce), especially PSA, resource management, timecards, and billing
• Experience supporting a professional services organization, such as a consulting, staffing, engineering services, or project-based business
• Experience with Tableau (including Tableau CRM / CRM Analytics), such as building dashboards and connecting Salesforce data for executive reporting
• Experience with AI integrations, such as Salesforce Agentforce, Einstein features, or connecting Salesforce to third-party AI tools and large language models to automate workflows and surface insights
• Advanced Administrator, Platform App Builder, or Certinia certifications
• Exposure to life sciences or other regulated industries
• Familiarity with integrations (REST APIs, middleware) and working knowledge of Apex or LWC

This is a remote position. Occasional travel to corporate office site in Fishers IN may be necessary.