Manager, Professional Services

$90,000 - $120,000 / year

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. 

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale. 

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. 

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

Vertafore has an immediate need for a Manager, Professional Services to lead our customer implementation and managed services practice. This position requires a business leader with proven management expertise, strong communication, facilitation and mediation skills with an extensive background in the customer-facing software implementation space.  

The Manager, Professional Services is accountable for achieving/exceeding key financial and delivery metrics including bookings, revenue, margin and customer satisfaction for their practice area.  

Core Requirements and Responsibilities:  

In support of our products and our clients, the Professional Services Manager will: 

Knowledge, Skills, and Abilities:

• Ability to manage complex information and rapidly structure and rationalize it  

• Strong attention to detail, well organized administratively  

• Clear, concise, comprehensive written/verbal communicator