Field Service Technician II - DC Services

Independently performs standard field service, installation, preventive maintenance, testing, startup support, repair, and troubleshooting on industrial direct current power systems, stationary batteries, chargers, rectifiers, inverters, and supported multi-manufacturer uninterruptible power supply equipment. 

​Independently execute standard battery installation, replacement, connection, torque, polarity, grounding, inspection, and acceptance activities.

​Perform preventive maintenance and approved testing, including voltage, resistance or impedance, temperature, charger performance, alarm, and operational checks.

​Perform approved capacity or discharge testing after completing the applicable qualification.

​Troubleshoot common battery, charger, rectifier, inverter, monitoring, and supported uninterruptible power supply issues.

​Read and apply single-line diagrams, wiring diagrams, schematics, manufacturer manuals, and statements of work.

​Identify deteriorated components and recommend corrective action within approved authority.

​Coordinate routine site activities with customers, dispatch, technical support, subcontractors, and other field personnel. 

​Explain equipment condition, completed work, limitations, and recommended follow-up to the customer.

​Complete accurate field reports, test records, photographs, deficiency information, and expense documentation.

​Guide Technician I personnel during standard tasks and reinforce safe work practices.

​Participate in scheduled and emergency response work.

​​Heavy Lifting over 45 lbs.            

​​Constant/Frequent Standing            

​​Frequent kneeling/crawling/stooping    

​​Frequent climbing (stairs, ladders)            

​​​Frequent driving (car, van, truck)

​​Must be able to wear electrical, arc-rated, chemical, respiratory, and fall-protection equipment when the hazard assessment requires it.

High school diploma and 2–5 years of relevant field service, industrial electrical, critical-power, direct current, battery, telecommunications-power, or military technical experience.

Preferred - Associate degree or vocational credential in electrical or electronics technology. 

Full-Time Employment:

The anticipated salary range for this role in the California, District of Columbia, Hawaii, New York, New Jersey, and Washington locality is between $83,821-$104,826 per year; salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.