Offering Manager - Row CDU (VTM Products)

Liquid Cooling – Product Offering Manager (Asia)

Position Summary/Objectives of Incumbent:

A Liquid Cooling – Product Offering Manager is responsible for the end-to-end lifecycke, strategic direction and commercial success of Liquid Cooling products within Data Center environments. They bridge the gap between technical engineering teams and market needs, focusing on high-density cooling solutions like CoolChip.

Responsibilities:

• Product Strategy and Roadmap Development: Define and maintain the long-term roadmap for CDU products, aligning them with market trends in AI, high-performance computing (HPC), and sustainability goals.
• Market Analysis and "Voice of Customer" (VoC): Conduct competitor analysis and gather customer feedback to identify requirements for new features or products, ensuring the offering meets specific industry needs.
• Product Lifecycle Management: Manage the entire product lifecycle from conceptualization and development to launch and eventual phase-out, ensuring profitability and market relevance.
• Business Case and Financial Ownership: Develop business cases for new products, set pricing strategies, and manage product line profitability, including volume forecasts and margin analysis.
• Technical Product Positioning: Act as the subject matter expert (SME) on CDU technology, providing technical insights to cross-functional teams and translating complex technical features into clear value propositions for marketing and sales collateral.
• Cross-functional Leadership: Collaborate with engineering, R&D, manufacturing, quality, and sales teams to ensure successful product development and on-time delivery.
• Sales Enablement and Support: Create sales tools, presentations, competitive comparisons, and white papers. Provide SME (Subject Matter Expert) training program and act as a technical escalation point for complex client opportunities.
• Regulatory Compliance: Ensure products comply with industry standards and safety regulations

Employees reporting to Incumbent

• Nil (Individual Contributor)

Main contacts within Company

• R&Ds, Sales & Pre-Sales Team, Asia Product & Solution team, Pricing, Supply Chain, Planner, Channel Team, Quality, Supply Chain and Service Team

Main contacts outside the Company   

• Channel Partners, Customers, Contractors, Strategic partners, Consultant, & Government Agencies.

Education/Qualification:   

• Bachelor's degree in Engineering (Mechanical or Thermal preferred) or Business
• 5–10+ years of experience in product management, with a strong preference for background in data center cooling, HVAC, or liquid cooling technologies.
• Strong technical understanding of liquid-to-liquid and liquid-to-air cooling systems, fluid dynamics, and heat exchangers.
• Experience with New Product Development (NPD) processes.

Specialist Knowledge:   

Deep understanding of:

• Loop Management: Separation of facility water loops (FWS) from technology cooling loops (TCS).
• Coolant Quality: Filtration requirements and water chemistry management to protect server components.
• Control Systems: Precision regulation of flow, pressure, and temperature to prevent condensation and overheating

Practical Experience: 

• Proven track record of taking complex hardware products from concept to market launch
• Experience developing multi-year product roadmaps and data-driven business cases that align with market shifts like AI-driven rack densities
• Hands-on experience or deep technical familiarity with Liquid Cooling CDUs, and secondary loop (TCS) management

Personal Characteristics: 

• Holistically system mindset on entire data center ecosystem.
• Confidence to commit to a roadmap or pricing strategy even market standards are evolving.
• Persuasive communication skills, “translator” between deep-level engineering and commercial decision making.
• Obsessive focus on reliability and quality standards.
• Learning agility and the ability to stay abreast of technology trends and competitive landscape.
• Display strong communication and teamwork attributes working with internal and external stakeholders

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in revenue, a strong customer base and global reach spanning over 130  countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.