Operations Technical Training Specialist

Responsibilities

• Design, develop, and continuously improve technical training programs that support manufacturing operations and business goals.
• Assess learning needs and translate technical requirements into structured curricula, learning paths, training materials, hands-on labs, and OJT programs.
• Partner with business leaders, Engineering, Operations, Quality, EHS, and SMEs to align training with organizational priorities.
• Convert technical knowledge, engineering requirements, equipment specifications, and processes into effective learning experiences.
• Establish standardized technical workflows, training content, and safety practices that accurately reflect equipment requirements, electrical hazards, and site procedures.
• Support new products, technologies, engineering changes, manufacturing processes, and equipment implementations.
• Support the NPDI phase-gate process by developing workforce readiness plans, prototype assembly line training, and technical documentation ahead of commercial launch.
• Design and implement Train-the-Trainer programs to build technical and operational capability.
• Review and approve training documentation, technical labs, work instructions, and OJT materials.
• Conduct audits and evaluations to identify skill gaps and establish measurable training and operational improvements.
• Develop technical risk assessment and change-readiness processes to help minimize production disruption, yield loss, and skill gaps during major process or infrastructure changes.
• Manage LMS enrollments, reporting, curricula, training requirements, and communications.
• Develop long-term upskilling, cross-training, qualification, and recertification programs for technical personnel.
• Establish competency models and qualification pathways that adapt to evolving technology and regulatory requirements.

Qualifications

• Experience in Learning & Development, technical training, instructional design, manufacturing, engineering, electrical systems, or a related technical field.
• Bachelor’s degree in Electrical/Electronic Engineering, Electrical Engineering Technology, or a related technical discipline plus 4 years of combined engineering or technical experience; OR
• Associate’s degree in Electrical/Electronic Engineering Technology or Honorable Military Service in a related technical rating/MOS plus 6 years of combined engineering or technical experience.
• Minimum of 3 years of direct, hands-on experience with industrial electrical systems and power conversion equipment rated at 480VAC or higher.
• Experience with electrical engineering, troubleshooting, power systems, industrial electrical systems, controls, automation, electrical maintenance, or power distribution.
• Manufacturing, high-current, or industrial environment experience strongly preferred.
• Experience or certification with NFPA 70E and OSHA regulations and procedures.
• Understanding of instructional design, adult learning principles, and blended learning approaches.
• Strong analytical skills with the ability to use training and operational data to identify gaps and drive improvements.
• Strong communication and presentation skills with the ability to work effectively with engineers, technicians, operators, supervisors, and leadership.
• Ability to influence, guide, and support others without direct authority.
• Ability to interpret technical documentation, engineering specifications, work instructions, electrical schematics, and related technical resources.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Familiarity with Kaizen, Standardized Work, Lean Manufacturing, and 5S.

Physical Requirements & Work Environment

This position works across office, training, engineering, laboratory, and manufacturing environments, including areas supporting high-current electrical equipment.

The role requires:

• Frequent movement between offices, training rooms, engineering areas, laboratories, and manufacturing areas.
• Standing for extended periods during classroom, hands-on, and technical training.
• Occasional lifting of materials or equipment up to 25 lbs.
• Use of office, training, laboratory, and technical equipment.
• Wearing required PPE, including safety glasses, steel-toe shoes, and other PPE required for specific manufacturing or electrical environments.

The work environment may include active production areas, machinery, electrical equipment, noise, varying temperatures, and electrically hazardous environments. Adherence to all safety protocols is required.

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.