Accounts Receivable & Collections Supervisor

Vesta Home is changing the way homes are marketed and how furniture is sold. We're obsessed with the client experience for our full-service offerings: interior design, luxury staging, elevated furniture rentals, and custom furniture production—fueled by our proprietary technology and logistics expertise.

Founded in 2017, our team of 50+ designers creates stunning interiors for residential, commercial, and hospitality projects. We proudly partner with top realtors, developers, and personalities on some of the most prestigious properties in the market. You’ve likely seen our work in top design magazines, Bravo’s Million Dollar Listing, and Netflix’s Selling Sunset.

As the #1 home staging brand in the U.S., Vesta’s deep design expertise and market knowledge in Los Angeles, New York, San Francisco, and South Florida helps sell multimillion-dollar properties faster and above asking. Our interior design and custom furniture services are available globally.

• Own the AR portfolio and daily collection strategy across current and past-due balances, prioritizing by dollar value, age, and risk.
• Ensure every material past-due account has a clear owner, next action, and expected resolution date. Personally handle large, sensitive, or disputed balances.
• Partner with Sales and Operations to resolve disputes, contract questions, and other barriers to payment, and escalate accounts for outside collections or legal action when needed.

• Ensure invoices are generated accurately and on time in accordance with signed contracts and approved terms.
• Own recurring rental billing, including start dates, increases, prorations, move-outs, and contract-specific exceptions.
• Oversee credits, refunds, security deposits, and billing adjustments.

• Ensure ACH, wire, check, and credit card payments are applied accurately and on time, and resolve unapplied or unidentified cash quickly.
• Own AR reconciliations across QuickBooks Online, Salesforce, Upflow, and the general ledger, clearing issues throughout the month rather than at close.
• Complete AR aging review, account cleanup, and close deliverables on schedule.

• Directly supervise and coach offshore Billing and Collections/AR team members as their primary onshore point of contact.
• Set clear expectations, deadlines, and escalation paths across time zones, and hold the team accountable for outcomes, not just activity.
• Build repeatable SOPs and review controls so the team can operate independently.

• Prepare weekly AR and billing reporting covering DSO, aging, cash collected, and at-risk balances, with commentary on key changes.
• Strengthen AR and billing controls, and use Upflow, automation, and AI-supported workflows to make the team more efficient.
• Support integration of acquired businesses into standard billing, collections, and reconciliation processes.

• 4+ years of progressive Accounts Receivable, Billing, Order-to-Cash, or related accounting experience.

• 1–2+ years in a supervisory or team lead role within AR, billing, or collections.
• Strong working knowledge of AR aging, collections, invoicing, cash application, credits, refunds, and reconciliations.
• Experience supporting month-end close and reconciling customer subledgers to the general ledger.
• Experience handling difficult or high-value collections and interpreting contracts and payment terms.
• Strong Excel or Google Sheets skills, plus strong organization, judgment, and follow-through in a remote environment.

• Experience supervising offshore or internationally distributed accounting teams.
• Experience with QuickBooks Online and Salesforce.
• Experience with Upflow or a similar collections platform.
• Background in a high-growth, multi-market, or acquisitive business.

Vesta is an equal opportunity employer. We are committed to fostering an inclusive workplace and welcome candidates from all backgrounds. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, age, disability status, or any other characteristic protected by law.