Parts Specialist - DoD SkillBridge

LiftOne is a family-owned company under its fourth generation of leadership, built on trust, integrity, and a commitment to helping customers and employees succeed. LiftOne invests in people, facilities, and technology as part of the essential role it plays supporting the nation's supply chain. As a DoD SkillBridge intern, you'll gain hands-on, real-world experience with a growing organization that is committed to transitioning qualified service members into full-time careers.

As a Parts Specialist intern, you will play a vital role in fulfilling parts requests for LiftOne technicians and customers — triaging service order requests, supporting parts sales, and providing customer support throughout the order lifecycle.

• → Monitor the parts request ticketing queue and support technicians with timely actions and updates
• → Provide customer service for inside sales, walk-in customers, and incoming orders
• → Collaborate with technicians and the procurement team to coordinate material replenishment
• → Check material availability across the LiftOne materials network
• → Create and modify sales and/or service orders to meet customer requirements for material, quantity, and shipment
• → Help customers find the correct parts for their equipment and process sales transactions
• → Support outbound sales calls to grow parts sales
• → Verify material accuracy using technician manuals, vendor portal information, and part interchange/supersession data
• → Communicate order updates between technicians and the procurement team
• → Provide backup support to other LiftOne parts/warehouse functions as needed

• Inventory management and ERP systems (SAP exposure)
• Supply chain and parts replenishment principles
• Customer-facing sales and service order processing
• Parts lookup, interchange, and vendor portal navigation (Hyster-Yale, TVH, and others)
• Forklift operation (certification training provided)

• High school diploma or equivalent
• Strong customer-first attitude and problem-solving skills
• Basic math skills (counting inventory, case quantities, etc.)
• Comfortable with MS Excel/Office; prior ERP exposure a plus
• Valid driver's license
• Ability to lift, carry, push, and/or pull up to 50 lbs
• Prior technician or parts experience a plus, not required

While performing this role, the employee is regularly required to stand, walk, use hands to finger/handle/feel, reach with hands and arms, and talk or hear, with frequent sitting and lifting up to 25 lbs. Depending on site location, the employee may be exposed to moving mechanical parts and equipment, and occasionally to weather conditions, dust, or noise typical of a branch/warehouse environment.

Upon successful completion of this SkillBridge internship, candidates may be considered for full-time employment with LiftOne, with continued enrollment in the Parts Team career development path.