Associate Manager, Quality Operations, Apparel

Key Purpose of the Job:  

• To lead and manage a highly capable team of quality auditors and Quality engineers to have upstream quality with continuous improvement  

• To manage factory quality performance through execution of key quality programs under VCP 

• To assist the Quality Manager/ Senior Manager in delivering Quality Operation Excellence 

Key Area of Responsibility: 

Quality Management  

• Implementation of Quality Standard Operating Process across vendors 

• Providing guidance, coaching and training to the VF QM team along with CFIA and CFAs to support on VCP program execution 

• To proactively seek for opportunity for upstream prevention management and mitigate risk by using Risk Base program to best allocate resource needed.   

• Identifying root cause of errors and suggesting action plans and preventive measures 

• Manage and appropriately escalate risks, issues and points of concern to Quality / Senior Manager  

• With the support of data analytics, manage vendor performance and drive continuous improvement. Foster a strong culture of continuous improvement 

• To ensure the team are fully aware of their respective roles & responsibilities and that they have the tools to do their job. 

• To ensure there is a high degree of engagement between the team at brand, vendor and regional cross functional teams 

• Ensuring that quality standards are consistently maintained throughout production for upstream quality.  

Strategic Role Relationship Building 

• Build close working relationship with all cross functional teams across regions and brand. 

Leadership 

• Manage the day-to-day operational needs of the team as well as performance management, succession planning and coaching support with IDP 

• To show empathy and provide the right levels of support to the team when changes are being implemented. 

• To effectively communicate and break down complicated information to clearly convey messages to influence and persuade within the team as well as across other functional teams 

Job Role (Maximizing Performance) People Leader 

Number of Direct Report Subordinates: 2 and Above 

Job Requirements  

Minimum Relevant Experience:  7- 8 year (s) 

Minimum Supervisory Experience: 2 - 4 year (s) 

Minimum Academic Requirement:  University graduate or above 

Major Subjects: Engineering / Footwear technology / Garment Manufacturing Technology  

Language Proficiency (Please delete where inappropriate):  

Writing Skills: English: Good

Oral Skills: English: Good

Required Competencies:  

• Coaching and Developing Others 

• Facilitate Change 

• Building a successful team 

• Empowerment 

• Business Acumen 

• Operational Decision Making 

• Driving Execution 

• Customer Focus 

• Building Strategic Work Relationships 

• Building Trust  

• Communication  

• Leveraging Cultural Diversity  

• Adaptability  

• Innovation