Application Analyst

The Applications Analyst supports the deployment and maintenance of VCU’s mission-critical Building Automation System (BAS) and Computerized Maintenance Management System (CMMS) servers, databases, and applications. The role serves as an information technology solutions architect, blending deployment planning and execution with software implementation and hands‐on technical support to ensure the security, reliability, and performance of Facilities systems.

Reporting to the Director of Business Application and Integration Services and receiving guidance from Facilities Management (FMD) staff, the Applications Analyst contributes to application management, deployment, and updates, server lifecycle planning, integrations, and daily technical operations. This position is designed for an early‐career analyst who is excited about applying their technical skills in a cross-functional environment—someone who seeks a collaborative environment where they can directly support mission-critical facilities systems across the university. The role offers the opportunity to deepen skills over time, work as part of a highly collaborative team, and take on meaningful responsibilities that make a visible impact on VCU’s complex facility environments.

In addition to the following, the selected candidate must be able to work Monday - Friday 8am - 5pm (Eastern Time Zone) as well as occasional on-call or schedules outside normal business hours.

● Bachelor’s degree in Computer Science or equivalent training and experience.
● Experience working in higher education, government, or other regulated environments.
● 3-5 years of experience deploying and configuring Windows servers, operating systems, and applications.
● 3-5 years of experience working with relational databases (MS SQL preferred).
● Demonstrated experience creating and implementing server architecture plans.
● Demonstrated ability to translate business requirements into functional technical specifications and implement solutions with stakeholders and vendors.
● Ability to support ongoing maintenance, updates, and improvements to existing applications.
● Willingness to assist with deployments, backups, and incident‐response workflows under senior guidance.
● Strong communication skills and the ability to work collaboratively in a cross‐functional environment.
● Commitment to excellent customer service and technical support.
● Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

● 3 or more years of experience supporting CMMS (AssetWorks AiM) or comparable facilities management software.
● 3 or more years of experience supporting Building Automation Systems (Tridium Niagara, Siemens, Johnson Controls, etc.).
● Experience developing Microsoft SQL Server, SSIS, and SSRS content.
● Experience integrating third‐party APIs or other enterprise data services.
● Experience integrating commercial solutions with a variety of authentication systems (Entra, CAS, SSO, OAuth).
● Experience working within a cross‐functional team.